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Job Summary

Do you have a background in low voltage electrical wiring or security system installation? This could be your next career move.

As a Physical Security Technician, you will support the physical security systems at our Data Centers in Secaucus, NJ and other locations in the New York/New Jersey Metro. You will install, de-install and maintain biometric systems, hand scans, card readers, gates, electronic door locks, and security cameras as well as maintain the associate software supporting these devices. You will also provide condition reports on issues such as a camera down, or a door not opening or functioning correctly.   

Responsibilities

• Support security installations and de-installations

• Handle work requests for security custom orders internally and externally; based on scale, may also require vendor coordination

• Support tracking of customer security ticketing orders, including reporting requirements and audit requests

• Work with senior team members to develop and distribute Request for Proposals (RFPs) to vendors for moderate-scale security infrastructure projects requiring multiple bidders

• Coordinate auxiliary equipment and machines with problem solving and minor repairs to avoid/minimize downtime; may support the troubleshooting and maintenance of office security equipment, if necessary

• Support issues for local security, in responding to and resolving issues and/or condition reports for the ACS (Access Control System) and VMS (Video Management Systems), in accordance with policies and procedures

• Support preventative maintenance for security infrastructure, according to the standard operating procedures, for on-time and accurate security patching and updates

• Participate in customer-facing support requests, including negotiated audits, security custom orders and cage build initiation

• Coordinate asset inventory for security IP address management, including tracking and distributing IP addresses for security equipment

• Responds to on-site security incidents and events, including security failures, problems, and delays

• Assist with reporting and root cause analysis relating to moderately difficult security incidents

• Develop an understanding of the security incident decision matrix and properly report security incident declarations with the Equinix Operations Center (EOC); work with stakeholders for potential Internal Incident Report (IIR)/Post Incident Report (PIR) response

Qualifications

• High school diploma or equivalent

• Prior Security System installation, repair and maintenance or Low voltage electrical experience

• Experience with Security System Software (AMAG, CompleteView, etc.) preferred

• Valid Driver’s license and personal vehicle

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.