Business Title Customer Operations Technician Intern
Business Title Customer Operations Technician Intern
- JR-157449
- Hybrid
- Dublin
- General Management
- Part time
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Job Summary
As a Data Centre Technician Intern, you will be an integral part of our operations team, responsible for maintaining critical facilities infrastructure and delivering exceptional service to our data center customers. We value diversity and strive to provide an equitable work environment, which is fundamental to our company's core values and overall success.
Responsibilities
Customer Support
Assist in providing technical support to customers, addressing their queries and concerns
Collaborate with the team to ensure timely resolution of customer issues
Installations
Assist in the installation and configuration of data center equipment and systems
Follow established procedures and guidelines to ensure accurate and efficient installations
Monitoring/Alerts
Monitor data center infrastructure and systems to identify and address any potential issues
Respond to alerts and alarms promptly, escalating as necessary
General:
Collaborate with the team to perform routine maintenance tasks and inspections
Assist in troubleshooting and resolving technical issues as they arise
Maintain accurate documentation of activities, including equipment inventory and service records
Safety
Adhere to safety protocols and guidelines to ensure a secure working environment
Report any safety hazards or incidents to the appropriate personnel
Qualifications
High school diploma, preferably in Electrical/Electronics or a related field
Strong interpersonal skills with the ability to effectively interact with customers
Customer-oriented mindset, demonstrating seriousness, attention to detail, and rigor
What We Offer:
The opportunity to make a significant impact in a rapidly growing company that values innovation.
International career prospects for personal and professional growth
Competitive salary and comprehensive secondary benefits, including complimentary drinks and snacks
A company culture that promotes commitment, respect, and enjoyment in the workplace
At Equinix, we believe in embracing diverse experiences and backgrounds. We encourage individuals who are interested in challenging roles to apply, even if they do not meet 100% of the required qualifications. Your unique perspective and skills are valuable to us. Don't let reservations hold you back from joining our team!
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.