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Role summary

We’re looking for a collaborative and highly organized Global Engagement & Community Manager to join our Corporate Real Estate (CRE) team. This role will lead global communication initiatives that strengthen CRE’s engagement with internal stakeholders and the broader Equinix business.

As a valued member of the CRE team, you’ll work across functions and time zones to deliver clear, impactful messaging. We welcome candidates who bring creativity, a passion for inclusive and engaging communications, and strong relationship-building skills. Flexibility, adaptability, and a proactive mindset are key to thriving in this evolving role.

Objectives of the Role

• Bring the Equinix culture to life in our workplaces by curating meaningful experiences and storytelling across internal and external channels
• Inspire and engage Corporate Real Estate & Workplace (CREW) employees to embody the CRE brand and align with its purpose to delight our customers
• Enable operational excellence by delivering programs that help frontline CREW run simpler, solve smarter, and serve better
• Foster a sense of community within the CRE organization through innovative, inclusive and fun engagement initiatives that build connection and pride

Key Responsibilities

CRE Programs and Engagement

• Lead the development and execution of internal and external-facing content to promote global Equinix and CRE initiatives working in close partnership with the Global Events Manager and wider P&E team
• Manage global digital signage program, including SLA, stakeholder management and weekly rotation
• Create engaging multimedia content, including:
  • Global digital screen content (meeting rooms and lobby areas)
  • Short-form videos
  • Internal and external social media posts
  • Visual storytelling assets
• Ensure messaging and brand is aligned, impactful, and consistent across platforms
• Develop and manage content calendars and campaign strategies to support CRE visibility and thought leadership
• Coordinate and deliver CRE organizational engagement activities including CRE’s quarterly All Hands, focus groups and comms training

Program & Project Management

• Lead and manage global and local CRE programs and initiatives from planning through execution
   

Enablement & Resource Management

• Maintain and enhance CRE knowledge resources, including:
  • Intranet pages and SharePoint portals (in partnership with Content Editor)
  • Training materials owned by the Programs & Enablement team
• Ensure content is current, accessible, and aligned with CRE goals
• Management of mailing tool and CRE org distribution (email) list
• Lead engagement and change initiatives for and with frontline CREW to help them drive efficiency, on-site engagement and delight our customers
• Surveys & Feedback: lead the planning and execution of global and local customer surveys. Manage the development and data cleansing of the distribution lists and survey pool

Required Skills & Qualifications

• Marketing / Comms experience
• Exceptional written and verbal communication skills in English, with the ability to craft clear, engaging, and audience-appropriate content across a variety of formats.
• Proven experience in program or project management, preferably in a global or matrixed organization

• Strong internal communications expertise, with experience in content creation and campaign management
• Excellent stakeholder management and interpersonal skills.
• Must be proficient with Microsoft Office 365 and tools, particularly PowerPoint, Microsoft Teams and Viva Engage
• Experience with creative and comms tools such as Canva or Photoshop; mail tools such as MailChimp or Poppulo
• Experience with survey tools such as Qualtrics, and data interpretation is a plus
• Ability to manage multiple priorities and adapt to changing business needs
• Strong analytical and problem-solving skills
• A proactive, can-do attitude with a passion for continuous improvement and innovation

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.