Who are we?

Job Summary

As a key member of the Legal team you will be responsible for administrating, designing, developing major components of Service Now and Custom applications on Service Now.

Responsibilities

• Responsible for Administration, Configuration, Design, Development, Deployment & Support of Service Now based applications

• Work closely with Legal Service Now team to enable predictable and successful delivery for meeting time, scope & budget and be accountable for respective project delivery

Qualifications

Duties

• At least 7+ to 10 years of experience in ITSM Business Process and Technical Process Consulting, High Level Design and technical solutions for ServiceNow implementation

• Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies

• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML and Jelly. Also working with widgets and the ServiceNow Self Service Portal

• Any working knowledge on Legal package/Application (Legal: Request Management) will be advantageous but not mandatory. i.e. Tables like sn_lg_ops_request or so

• Participate in implementation, customization and maintenance of ITIL modules such as incident, change, problem, knowledge, service catalog, widgets and CMDB in ServiceNow

• Proficient in working with Agile/Scrum SDLC, experience using an Agile project methodology in the development and implementation of solutions

• Work with the technical development teams around solutions technologies such as Glide scripting, Jelly script, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow APIs

• Experience working on JavaScript libraries such as AngularJS, React, Bootstrap, Node.js, jQuery, and Prototype

• Proficient in all areas of ServiceNow development and configuration including but not limited to Business Rules, ACLs, Script Includes, UI Scripts, Scheduled Jobs, Client Scripts, UI Pages, UI Macros, and UI Policies

• System integration experience using web services and other web based technologies such as XML, HTTP, REST/SOAP scripted APIs

• Knowledge of web user interface unit testing, profiling, and code tuning

• Exceptional debugging, testing, and problem solving skills

• Demonstrated success completing complex projects, on time

• Demonstrated aptitude for learning new technologies quickly

• Passion for software development and problem solving

• Strong written and verbal communication

 Top Skills

• ServiceNow Cloud, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow APIs

Skills

• ServiceNow Platform Experience

• Integrations

• ITAM / ITSM / ITOM

• Documentation

• Presentations

Education

• B.Tech or equivalent

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.