Who are we?

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

We are seeking a strategic and results-driven Localization Leader to oversee our translation and localization efforts at Equinix. This role will be responsible for establishing and enforcing language standards, managing vendor relationships, and driving continuous improvement in our localization processes. The ideal candidate will possess a strong understanding of localization strategies and governance, as well as the ability to collaborate effectively with cross-functional teams. 

Responsibilities 

Strategy and Governance

• Own and manage the language tiering model and scorecard

• Periodically evaluate and update the language tiering as Equinix expands into new markets

• Enforce enterprise-wide strategies, standards, and processes related to translation and localization

• Serve as an escalation point for functional and regional teams to resolve translation-related issues

Standards

• Establish and disseminate guidelines for translation tone and formality to vendors and internal reviewers

• Train and support internal translation reviewers to ensure quality and consistency

• Address concerns raised by customers, regional teams, or translation reviewers regarding translation quality

• Own and distribute the decision framework to determine mandatory translations for assets and activities and the associated quality level

• Collaborate with the business to identify content that must be translated across the end-to-end customer and employee experience by language tier

Vendor Relationships and Tooling 

• Determine approved translation and localization vendors and tools for enterprise-wide use

• Drive implementation and ongoing support with vendors, setup, enhancements to self-service capabilities, and integration points

• Act as the business owner for translation systems, functionality, and interfaces

• Track enterprise-wide spending and seek cost efficiencies through vendor and process strategies

Processes

• Collaborate with vendors and key stakeholders to establish a self-service translation capability

• Create and deliver training for cross-functional stakeholders on the translation strategy, standards, vendors, tooling, and processes

• Understand cross-functional and regional needs, driving continuous improvement in localization and translation approaches

Qualifications

• 10+ years of relevant experience

• Proven experience in localization, translation management, or a related field

• Strong understanding of language tiering models and translation quality standards

• Excellent communication and interpersonal skills, with the ability to collaborate across teams

• High emotional intelligence and ability to influence

• Experience managing vendor relationships and driving process improvements

• Familiarity with translation tools and technologies

The United States targeted pay range for this position in the following location is / locations are: • San Francisco, CA / Bay Area: $198,000 to $298,000 per year • California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $191,000 to $287,000 per year • Colorado, Nevada, Rhode Island: $177,000 to $265,000 per year Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link: USA Benefits eBook

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.