As a Logistics Specialist, you will be responsible for coordinating and managing the movement of equipment, materials, and supplies within our data centers. You will work closely with cross-functional teams, including procurement, operations, and vendors, to ensure timely delivery and accurate inventory management.

Responsibilities

• Supports the team with controls stock inventory and oversees the accuracy of documentation.

• Works with internal/external customers and other departments to ensure deliveries are made in a timely manner.

• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

• Normally receives little instruction on daily work, general instructions on newly introduced assignments.

Documentation & System Updates

• Ensures accuracy of supporting documentation.

• Uses system tools to maintain accurate records, and escalates when queries arise.

• Enters all goods received in the stock inventory system, updates the database, and correlates the items received to ensure order requirements are fulfilled.

Shipping & Receiving

• Receives goods delivered to the Data Center either directly or following acceptance by security.

• Assists in daily warehouse duties, satisfying internal customers’ requirements, and ensuring accuracy of shipments.

• Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt.

• Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments.

Problem Solving

• Contacts suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders.

Inventory Management

• Allocations of stock inventory to internal customers, scheduling materials to be moved to and from Data Center; coordinates inventory transfers with related departments. May include applying proper safety procedures related to hazardous materials.

• Maintains minimum/maximum stock for projects and operations teams.

• Assists with monthly physical counts, reconciling variances, inputting data into the Warehouse Management System (WMS) software using Equinix database.

• Picks and correlates items ordered and stores them in the relevant Data Center bins for the customers for standard orders.

• Inform recipients of any shortfall's in quantities and backorder times.

Hazardous Materials

• Handles hazardous materials independently.

• Ensures proper storage of hazardous materials.

• Follows and complies with hazardous materials through moderate protocols, as described by regional regulatory bodies.

Equipment

• Organizes stored and/or abandoned equipment and maintains inventory of equipment.

• Uses the aging shipment business processes/tools for shipments over 5 days, 14 days, 30 days and 90 days.

• Liaises with the Customer Service Associate (CSA) team on these issues and implements solutions.

• Tracks "in use" and or "highly available" software licenses.

• Uses software lifecycle for software license management.

• Uses historical data and systems to renew or solve moderate renewal issues for software licensing.

Data Center Support

• Assists with delivering and removal of customers equipment from cages.

• When requested by a Smart Hand (SH) request, assists with packing customers equipment with packing material so that it can be shipped from the Data Center.

Qualifications

• 2-4 years of equivalent work experience in a warehousing/logistics environment and familiarity with IT/Data Center equipment preferred.

• Regional hazardous materials certification preferred.