Data Center Customer Operations Engineer - Career Transition Program
Data Center Customer Operations Engineer - Career Transition Program
- JR-143688
- Singapore
- Operations
- Full time
Who are we?
Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary:
Conducts testing and basic installations, escalating issues as the need arises.
Responsibilities
Installations
Installs ladder racks and fiber raceways
Builds/Installs cages
Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels
Performs intra-cage and infrastructure installations
Installs and grounds cabinets and two-post racks
Testing/Troubleshooting
Conducts carrier circuit testing
Cross Connects
Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
Documentation/Reporting
Maintains accurate notes and records of activity fulfillment in ticketing system
Projects
Supports fulfillment of projects with direction from senior staff
Training
Completes all assigned training in a timely manner
Customer Management
Supports customer satisfaction through timely and detailed orders
Qualifications
Higher NITEC / Diploma in an IT / Engineering field
Interest to transition to the data centre industry
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer)
View additional Equal Employment Opportunity information here.
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