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Job Summary
Responsible for completeness of architectural changes that satisfy Product Management and/or NSE requirements. Manages relationships with department stakeholders. Monitors and manages key performance metrics. Fosters a culture of innovation, excellence & collaboration.

Responsibilities
Stakeholder Management

• Works with stakeholders to review network improvement plans that are consistent and drive standardization across regions

• Influences and collaborates with multiple stakeholders of multiple portfolio of projects to plan network release calendars

• Ensures successful delivery of the portfolio on time and budget

• Reviews and influences stakeholder communications with respect to portfolio status, and budget utilization

• Performs vendor negotiations and manages the relationship to drive maximum value for Equinix

Management Reporting

• Participates in monthly operational reviews of platform performance and roadmaps

• Makes recommendations for improvement to Global Network Engineering and NSE teams

Network Optimization

• Develops continuous feedback loop to ensure that laboratory and field issues are reviewed for architectural or process improvements

• Decisions are guided by policies, procedures and business plans that are agreed upon by upper management

• Works closely across GTS and Technical Project Managers to track resource allocation and utilization for portfolio projects

• Works closely with Project Managers to track resource allocation and utilization for larger projects

• Requests approvals for additional expenses outside of approved budget/headcount

• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets

• Manages and/or escalates issues, as needed

• Provides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibility

Resource and Budget Management

• Works closely across GTS and Technical Project Managers to track resource allocation and utilization for portfolio projects

• Works closely with Project Managers to track resource allocation and utilization for larger projects

• Requests approvals for additional expenses outside of approved budget/headcount

• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets

• Manages and/or escalates issues, as needed

• Provides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibility

System Optimization

• Reviews and approves recommendations from Manager, to implement improvements

• Manages implementation of approved system improvement recommendations

Project/Program Management

• Responsible for reviewing and approving project plans, provided by Project Managers and technology professionals

• Responsible for ensuring projects deliver on time and budget by holding contributors accountable for delivering on project milestones and deliverables

• Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve

• Expected to resolve most issues to closure

• Responsible for identifying and mitigating project execution risks

• Guide and /or revise project plan to ensure it completely captures all activities and eliminates duplicative efforts

R&D/Innovation

• Drives innovation among the teams, recognizes innovation, and helps communicate new ideas across teams

Process/Policies/Standards

• Defines and evangelizes processes, policies and standards across all stakeholders

• Measures performance against process goals

• Proactively seeks continuous improvement opportunities in process/policies/standards

Road Map/Planning

• Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders

• Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders

People Management

• Provides leadership and direction to the team, through managers

• Is accountable for the performance and results of direct reports and maybe a larger or multiple teams

• Responsible for succession planning

• Responsible for performance management of team members, including disciplinary actions and hire/fire decisions/ recommendations.

• Responsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations

• Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans

• Models the Equinix Culture and Values

Review/Approvals/Escalations/Issues Resolution

• Monitors and manages support and operational metrics and trends for management areas. Identifies and prioritizes areas for optimization

• Senior Manager responsible for identification of significantly impactful/high risk issues, appropriate prioritization, resource assignment and ownership, and overseeing process through closure of issue while ensuring appropriate escalation and visibility to senior management teams

• Senior Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations

• For more complex and higher risk issues, the manager will draft and support reviews Senior Leadership review cycles

Vendor Management

• Manages/leads individual consultants or consulting teams, as assigned

• Understands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewals

• Reviews and proposes final vendor selections

• Manages day-to-day vendor relationships and holds vendors accountable to their deliverables

• Resolves vendor issues and escalates as needed

Country/Regional Management

• Manages team of local technology professionals in a given country/region

• Executes against approved initiatives

• Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed

• Partners with global technology owners and regional stakeholders, to implement and maintain global technology standards

• Manages relationships with regional/functional stakeholders

• Defines, presents and obtains leadership approval for local execution strategy, aligned to global standards

Qualifications

• 15+ years experience

• Bachelor's in Electrical Engineering, Electronics, Computer Engineering or Related Field preferred

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $179,000 to $269,000 per year

• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $171,000 to $257,000 per year

• Colorado, Nevada, Rhode Island: $155,000 to $233,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.