Leads repairs, corrective maintenance, and complex installations. Guides others in resolving incidents, and recommends new procedures to resolve faults.

Responsibilities

Facility / Infrastructure Maintenance

• Performs specialized preventative and corrective maintenance on-site

• Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and recommends sound solutions

• Operates and maintains plumbing, fire suppression, and life-safety systems

• Implements energy efficiency measures

• Assists on coordinating critical infrastructures

Vendor Support

• Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements

• Assists with the creation and submission of scripts for maintenance

• Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)

• In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date

Site Administration & Incident Support

• Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts

• Identifies Single Points of Failure (SPOFs) and recommends solutions

• Responds to all on-site incidents, including failures, significant problems and delays

• Performs Root Cause Analysis (RCA) resolves issues

• Supports the on-site staff during incidents

• Demonstrates and supports processes and procedures are followed and adhered to

Work Orders & Additional Projects

• Completes skilled work requests and circuit installations

• Performs sophisticated troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

• Makes moderate changes to mechanical, electrical and specialized systems, as directed

• Carries out more complex infrastructure projects

• Supports life cycle maintenance/end of life infrastructure projects and critical replacements

• May recommend infrastructure projects

Collaboration

• Collaborates with others to resolve difficult facility incidents

• Effectively collaborates within the department; may mentor team members on skilled maintenance activities

• Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory

• Acts as a mentor to others in resolving incidents

Qualifications

• 5+ years experience in M&E or Facilities Engineering in a critical environment preferred

• Background in Electrical or Controls Engineering preferred