Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Manager, Sales Operations, Global Technical Sales Team (GTST) is responsible for sales strategy and operations for strategic teams within GTST. In this role, you will act as the trusted advisor for multiple senior level stakeholders, aligning operational initiatives with revenue objectives and effectively designing and implementing sales plans and coverage models that support overall business growth. In this role, you will be expected to analyze data and performance metrics to identify trends, provide insights, and develop actionable plans that optimize resources, enhance sales productivity, and motivate our salesforce to deliver business results.  

Responsibilities
Strategic Business Partnership

• Consults on the creation and development of GTST sales strategy and annual operational plan to deliver sales targets and associated key performance indicators (KPI’s)

• Engages with senior management to identify and prioritize key sales programs/initiatives, and effectively represents GTST in these programs/initiatives

• Act as a trusted advisor to GTST sales leadership, providing local insights & recommendations to optimize performance

• Supports our technical sales leaders to plan, manage, and execute their sales strategy

Annual Sales Planning

• Leads GTST GTM annual sales planning processes (e.g. application of segmentation & targeting insights, sales quotas, territory design, resource allocation)

• Ensures operational plan aligns with the overall CRO sales growth strategy, differentiated across sales segments & motions for resource allocation, coverage planning, and incentive planning

Program Support / Implementation

• Implements & manages sales operations processes to ensure reliable execution on key initiatives, programs and performance tracking

• Develops key performance indicators (KPI’s) in collaboration with GTST LT and establishes a process to track and report progress

• Identifies enhancements to sales operations processes or services and works across the organization to have them implemented

Data Analysis & Reporting

• Utilize data analytics to monitor GTST performance metrics, identifying opportunities for improvement that directly impact revenue

• Collects and manages reporting and dashboard production in partnership with reporting service teams

• Designs and enables dashboards for functionalities that are available on a self-serve basis

Qualifications

• Solid experience in sales strategy, sales operations and/or sales leadership

• Solid experience in sales planning and business partnership roles

• Experience with partnering and influencing multiple stakeholders preferred

• Solid experience with SFDC required

• Experience with sales tools such as Anaplan, Incent & Clari preferred

• Strong analytical skills, with proficiency in data analysis performance metrics

• Experience with process optimization and change management

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Field Office : 103,000 - 155,000 USD / Annual

United States - Tampa Office TAO : 103,000 - 155,000 USD / Annual

Canada - Toronto Office TRO : 94,000 - 142,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.