Person, Clothing, Shoe, Female, People, Dress, Woman, Jeans, Sleeve, Long Sleeve

Network Support Engineer (EMEA)

 

Network Support Engineer (EMEA)

  • JR-128405
  • Warsaw
  • Information Technology
  • Full time
Network Support Engineer (EMEA)

Job Summary:

Responsible for: network design and planning, capacity management, vendor evaluation, activation and deactivation of customer services, troubleshooting and fault resolution of reported and detected faults. Performs effective maintenance to the equipment to prevent faults from occurring; procurement and installation of equipment for expansion and new services.

Responsibilities

Troubleshooting
· Troubleshoots network problems and outages and provides Level 2 Network Triage support
· Provides escalation level support for Tier1 and Level 1 team
· Performs network monitoring
· Applies the published work around (S & W and H and w) to get the customer issue resolved within the SLA’s as expected
· Provides feedback to the various vendors on hardware and software to improve supportability
· Publishes and manages the NOC checklists
· Delivers reports and metrics on incidents and events

Sustaining Operations
· Monitors network devices, software health and network tools health checks
· Monitors the network tools and reports any device or software outages, prioritizing the issues
· Creates and reports tickets for events and incidents
· Owns incident bridge setups, escalation calls and cross-functional coordination to drive for a quick closure of the incident or trouble ticket

Service Delivery
· Performs Network Service fulfillment for quote to cash transactional tickets for all network and datacenter products (Interconnections, DCIM etc.)
· Generates metrics based on Service Delivery metrics on a periodic basis


Qualifications

  • +0,5 year experience
  • good English skills, both oral and writing abilities
  • ability to work in a shift patter

立即申请

用LinkedIn登录
使用LinkedIn自动填充我的信息
提醒我这样的工作

不是你?

您现在被重定向到应用程序网站

是否认识任何可能适合此职位的人才? 在这里告知他们!

填写您的详细信息 

不是你?

谢谢

同时查看的内容

Director, Talent Acquisition - EMEA

Regular JR-133155 Amsterdam. London Netherlands. United Kingdom Amsterdam. London Talent Acquisition Human Resources M4
Director, Talent Acquisition - EMEA Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and br...

Senior Technical Product Manager - Equinix Infrastructure Services

Regular JR-133077 Warsaw Poland Warsaw Product Management Product T4
Senior Technical Product Manager - Equinix Infrastructure Services Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses ne...

Customer Success Manager 2

Regular JR-132241 Frankfurt Germany Frankfurt Customer Success Management Customer Success B3
Customer Success Manager 2 Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring toget...

Summer Internship 2023 (Critical Facility Engineer ) /サマーインターンシップ 2023 (クリティカルファシリティエンジニア) 

Intern JR-133187 Shinagawa-ku Tokyo Japan Shinagawa-ku Intern Interns and Apprentices S1
Summer Internship 2023 (Critical Facility Engineer ) /サマーインターンシップ 2023 (クリティカルファシリティエンジニア)  エクイニクスでは2024年4月入社を対象にしたサマーインターンシップ生を募集しております。 Who are we? エクイニクスについて  グローバルなデジタルインフラストラクチャ企業であるエクイニクスは、世界中に200を超えるデータセンターを運用し、すべての主要なクラウドやネットワークへのインターコネクシ...

Summer Internship 2023 (Customer Operations Engineer ) /サマーインターンシップ 2023 (カスタマーオペレーションズエンジニア)

Intern JR-133184 Shinagawa-ku Tokyo Japan Shinagawa-ku Intern Interns and Apprentices S1
Summer Internship 2023 (Customer Operations Engineer ) /サマーインターンシップ 2023 (カスタマーオペレーションズエンジニア) Who are we? エクイニクスについて  グローバルなデジタルインフラストラクチャ企業であるエクイニクスは、世界中に200を超えるデータセンターを運用し、すべての主要なクラウドやネットワークへのインターコネクション(相互接続)サービスを提供しています。多くの企業では、ITインフラストラクチャがプライ...

Assistant Program and Project Manager - Energy

Regular JR-133328 Singapore Singapore Singapore Program and Project Management Project and Program Management B3
Assistant Program and Project Manager - Energy Job DescriptionEquinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need on...

立即申请

用LinkedIn登录
使用LinkedIn自动填充我的信息
提醒我这样的工作

不是你?

您现在被重定向到应用程序网站