Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

Senior field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions

• Understands and explains customer applications and business challenges

• Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions

• Analyzes situations and data on problems of complex scope independently

• Provides full support for assigned customers, including global deployments

Solution Design and Deliverables

• Provides technical solution design expertise to all assigned Sales account executives

• Exercises judgment to solve customer problems that are outside of standard procedures effectively

• Assists in complex RFI/P/Q preparation as requested by Sales Representatives

• Independently delivers all deliverables for the customer

Customer Service

• Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing

• Assists in pre-sales efforts for all company products and services

• Provides above average technical support in sales presentations, customer meetings, and trade shows

• Able to problem solve a variety issues and execute solutions

Business and Market Expertise 

• Demonstrates a strong understanding of Equinix data center, Network, and Cloud products and services

• Possesses above average industry knowledge and familiarity with the competitive landscape

Collaboration / Communication

• Develops new business opportunities and grows existing customer relationships

• Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

• Influences the cultivation of a positive culture on the team

• Demonstrates excellent presentation skills

Team Leadership

• Supports initiatives and team projects to better the organization

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience