Equinix is the world’s digital infrastructure company, operating 200+ data centres across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have built the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering outstanding service to our data centre customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
What you will be doing:
Racks and stacks customer equipment
Installs customer equipment and cabinets
Tests all hardware for deployment to local and remote sites
Figures out work priorities from the Siebel queue and ensures alignment to all pre-defined SLAs
Installs/Tests/Modifies/troubleshoots cross connects per SOPs and ensures proper cable management of: fiber, twisted pair copper, coax and intra-building cross connects
Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
Installs and tests datacentre Link cross connects using Fluke and JDSU testers
Ensures test results are aligned with industry standards.
Maintains detailed written records of all work activity
Supports fulfilment of projects with direction from senior staff
Supports customer satisfaction through timely and precise order execution
Responds to alarms in accordance with Equinix procedures
What we look for:
Experience in Customer Service, Operation Centres or Datacentres
Experience of Cat5e / Cat6a / Fibre Cabling techniques (Installation, Termination & Testing)
Previous ISP or Telco Background
Willingness to work a shift rota that includes day and night shifts
Extensive computer knowledge and familiarity (Windows NT, 2000 & XP).
Good knowledge of network protocols such as TCP/ IP
What we'll be offering:
Insurance and Health: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage and Gymflex Membership
Investment: Employee Stock Purchase Plan and Company Pension Plan
Travel: Cycle to Work Scheme and Annual Season Ticket Loan
Family: Childcare Vouchers and Merlin Entertainment Pass
Excellent growth and advancement opportunities
Equinix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Interested? Click apply now!
Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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