Global Physical Security Enablement Manager, xScale

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Job Summary: 

This new role of Global Physical Security Enablement Manager, xScale will be part of our Global Physical Security Centre of Excellence (CoE) but will be working very closely with and have a matrix line into the xScale Global Operations CoE with responsibility for:

• providing subject matter expertise on physical security for our xScale joint ventures globally, which are joint ventures set up with investment partners to pursue our larger hyperscale deployments with certain nominated cloud service and technology providers.

• planning, coordinating and executing the multi-faceted initiatives and activities related to the physical security requirements of our Global xScale program to ensure successful delivery of our deployments in line with customer expectations and operating norms.

Principal Job Responsibilities:

• Global ownership of the xScale physical security program for Equinix.

• Conducting contractual reviews of xScale customer physical security requirements to ensure consistency and alignment with standard Equinix physical security systems, design, policies, processes and procedures.

• Ensuring any specific or by exception policies for xScale deployments are created, agreed and updated by working with relevant business stakeholders

• Liaising with xScale customers and internal stakeholders on physical security exception requests, escalations and to align customer expectations to standard Equinix physical security practices.

• Evaluating and communicating physical security requirements of xScale deployments including collaborating with Global and Regional Physical Security Enablement teams to ensure delivery of physical security requirements in line with customer contractual requirements, expectations, and timeframes.

• Working with various teams and stakeholders (internal and external) engaging on design and customer RFP requirements for xScale sites.   

• Participating in internal security design reviews, identifying risks and improvement opportunities and working in conjunction with Country/Region Physical Security Enablement Teams to resolve design gaps within appropriate project timescales. 

• Recommends alterations to design, development, implementation, and analysis to improve quality of products, new technologies, procedures and/or efficiencies

• Supporting, working and coordinating with other relevant Global stakeholders for physical security requests and escalations related to xScale deployments

• Participating in regular management meetings providing reporting for xScale physical security activities, objectives, KPIs and other relevant metrics.

• Leading and participating in process improvement initiatives and operational effectiveness projects for xScale deployments in collaboration with other regional and global stakeholders

• Holds routine status meetings with various senior leadership teams on xScale physical security initiative and activities.

• Assisting as required with completion of RFI/RFP/Pre-Sales/Audit Questionnaires and site audits related to xScale customers

• Able to take the inputs from various teams on operational performance, physical security and KPIs to evaluate xScale model standards and drive change where required.

Qualifications & Experience:

• Experience of working in a dynamic fast-paced business environment is essential

• Educated to Degree level or equivalent is preferred

• Relevant experience within IT/Telecoms and/or Data center operations is preferred

• Strong senior management communication and relationship building skills, and experience (internal or external) working with relevant stakeholders and customers is essential

• Knowledge of physical security and data center best practices

• Strong attention to detail and strong project management skills

• Strong ability to organize and prioritize tasks and workload, and good administrative skills, with and ability to work within tight deadlines

• Strong ability to take a pragmatic and commercial approach. Able to multi-task and work with limited supervision

• Experience working with various cross-functional teams and across multi-cultural environments

• Strong physical security background

• Good command of English

• IT proficiency applications such as MS Word, PowerPoint, Excel, MS Team and SharePoint

• Able to work flexible hours

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.