Skip Navigation or Skip to Content
Person, Sitting, Indoors, Room, Meeting Room, School, Furniture, People, Table

Data Center Customer Operations III

  • JR-152171
  • Dallas
  • Operations
  • Full time

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Data Centers are considered Critical Facilities. This means that we support hospitals, laboratories, and public safety centers. Simply put - We cannot go dark. In this crucial role, you will be responsible for troubleshoots and installing sophisticated circuits and performing custom installations. 

 

Servers, cables, fiber, oh my! If you like to ‘rack and stack’ this job could be for you.  

 

Responsibilities: 

  • Racks and stacks customer equipment 

  • Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly 

  • Installs circuits requiring sophisticated fiber terminations 

  • Resolves work priorities from a ticketing queue and ensures adherence to all contributing times 

  • Troubleshoots switched/multiplexed / media converted circuits; escalates to, and works with a networking group, as needed. 

  • Works with customers to troubleshoot issues 

  • Installs/tests/modifies cross-connects per SOPs and ensures accurate cable management of coax, fiber, twisted-pair copper, and intra-building cross-connects 

  • Installs and tests sophisticated cross-connect circuits (switched, multiplexed, etc.) 

  • Maintains detailed written records of all work activity 

  • Designs and leads cage/infrastructure modification projects 

  • Completes all assigned training in a timely manner 

  • Supports customer happiness through timely and detailed order execution 

Qualifications:  

  • High School Diploma 

  • A natural curiosity and strong troubleshooting skills 

  • Experience working in a critical facility where failure is not an option. 

  • Strong system level mechanical or electrical proficiency 

  • You are capable of lifting up to 50 lbs. and are agile in manual dexterity (climb, stoop, et.) with or without accommodation. 

  • 24/7 Operation - Your flexibility to work any assigned shift, off-schedule, fill in for workmates and respond to emergencies, etc. 

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

Equal Employment Opportunity:

Equinix is an Equal Employment Opportunity and Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.  (Equal Opportunity / AA / Disabled / Veterans Employer)

View additional Equal Employment Opportunity information here.

立即申请

提醒我这样的工作

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

您现在被重定向到应用程序网站

是否认识任何可能适合此职位的人才? 在这里告知他们!

填写您的详细信息 

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

谢谢

同时查看的内容

Critical Facilities Engineer IV - FR16 Data Centre

Regular 03 - Career Elise Singleton Operations Yes JR-152534 Frankfurt Germany Frankfurt IBX Critical Facilities Operations Full time
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Network Services Intern

Intern 00 - Temp Jay Lun Goh Interns and Apprentices JR-152587 Singapore Singapore Singapore Intern Interns and Apprentices Full time
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Network Operations Center Intern

Intern 00 - Temp Jay Lun Goh Interns and Apprentices JR-152588 Singapore Singapore Singapore Intern Interns and Apprentices Full time
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Data Center Critical Facilities Engineering Intern

Intern 00 - Temp Jay Lun Goh Interns and Apprentices JR-152585 Singapore Singapore Singapore Intern Interns and Apprentices Full time
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Data Center Critical Facilities V

Regular 04 - Senior Mechelle Clayton Operations JR-152476 Ashburn Virginia United States Ashburn IBX Critical Facilities Operations Full time
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Compliance Operations Senior Analyst

Regular 13 - Specialist Jeanine Kern Operations JR-152270 Tampa Florida United States Tampa Operations Compliance Operations Full time
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

立即申请

提醒我这样的工作

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

您现在被重定向到应用程序网站