Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Provide Technical Support services including: Data Centre operations, equipment maintenance and service provisioning.
Support Disaster Recovery drills and invocations
Install and de-install of customer cross-connections
Perform Smart Hands Services
Perform Tape backup Services
Incident handling, problem troubleshooting and escalation to upper tier
Escort Telco engineers to provision or troubleshoot of circuits
Supervise vendors for work within data center premises
Maintain accurate records, document all problems, and prepare Reports
Exhibit quality workmanship on all work
Manage multiple concurrent interdisciplinary projects and ability to work in a team
24x7 shift duty and emergency scheduling of work is required
May perform other duties as assigned
Technical Institute/University Graduate in Computer Science or related discipline
Customer focus with good communications and interpersonal skills
Able to perform 24x7 shift duty
Good presentation skills and problem solving skills
Discipline, self-initiative, self-motivate and willing to learn
Fluent English speaking and writing
Knowledge or experience in office applications, telecommunications equipment and technologies
Certifications in IT industry (CCNA/CCIE/Juniper/Sun/etc.) an advantage
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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