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A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Our organization now has an important role to play. We need to build a go-to-market (GTM) engine that expands our xScale opportunity and accelerates revenue growth.  As such, the Customer and Revenue organization (CRO) has recently set up a CRO xScale team.  We are hiring a Chief of Staff role who reports to the SVP, CRO xScale is responsible for supporting the CRO xScale leadership team in defining, planning, and overseeing the execution of business-critical initiatives. The individual in this role will excel at collaboration, be outcome-oriented through others and establish trust-based relationships both internally and externally. They will address complex situations and manage multiple responsibilities simultaneously, appropriately prioritizing long-term projects with the urgency of immediate demands. The successful candidate will also demonstrate a strong ability to be self-starting, be process oriented, and must possess strong communication skills and data analytic/research skills. The candidate will need to gain a deep understanding of the xScale business and customers. This is a key role in the Leadership team – this person needs to be a future thinker - see around corners, can anticipate what’s coming and prepares the leadership team accordingly. Help flex into the areas that need support at the right time, be an influential team member who excels at driving actions and fostering collaboration without relying on formal authority.

Responsibilities

• Provide insight and guidance across CRO xScale and extended xScale teams to ensure the effective and timely execution of business-critical initiatives

• Be a student and teacher of leadership – bring new methodologies in place to keep the leadership team performing at a high level

• The ability to see around corners: The foresight and strategic awareness to anticipate challenges and opportunities before they emerge, allowing for proactive decision-making and preparation

Planning and Execution

• Collaborate with the SVP, CRO xScale, in partnership with the Leadership Team to identify and execute programs and projects with high-profile, business-critical dependencies and outcomes

• Design forums and cadences that bring CRO xScale, Global CRO organization and extended xScale teams along the growth journey in xScale business.   This will include but not limited to facilitation in functional offsites, extended leadership forums, and rhythm of business. Contribute to and provide preparation materials for CRO xScale reviews. Build CRO xScale contribution for other internal and external forums

• Act as a liaison to the executive team and stakeholder Chiefs of Staff to align and execute on strategic priorities, milestones, and deliverables. Work closely with CRO xScale Leadership Team, CRO Leadership team and cross functional xScale/CRO functions

• Collaborate across internal organizations to facilitate key initiatives that contribute to achieving the overall CRO xScale objectives

Communications

• Develop and drive effective communications for the SVP, CRO xScale, ensuring messaging is tailored for the intended audience (internal, customer, investor, analyst, media)

• Contribute to creating a variety of executive presentations, including PowerPoint materials, video scripts, articles, and other communication vehicles

• Provide regular updates to ensure teams work cohesively and achieve their shared goals in alignment with their objectives

• Encourage feedback from stakeholders and help manage expectations

• Be the Truth teller - elevate the unspoken voice, stitch together themes across the teams (internal, customer, investor, industry)

Project / Program Delivery 

• Demonstrate expertise in defining business requirements and project plans to coordinate team execution

• Take responsibility for the program and/or project delivery of agreed initiatives containing multiple high-profile/business-critical dependencies

Qualifications

• Adaptable professional who can effectively engage and collaborate with stakeholders at all levels of the organization

• Strong ethical values who can inspire and lead by example

• Possesses a proactive and innovative mindset, with the ability to self-start and adapt flexibly to changes in a fast-paced and dynamic business environment

• Strong collaborative skills with the ability to influence, motivate, and lead others where necessary in a matrixed team structure to achieve exceptional results

• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of the organization

• Proficient in researching a wide range of topics, analyzing data, and using insights to drive decision-making

• Demonstrated project delivery experience, with a track record of successfully leading cross-functional and cross regions initiatives

• Strong attention to detail and a demonstrated ability to execute measurable outcomes

• Strong organizational skills with the ability to prioritize multiple tasks effectively

• 15+ years experience preferred

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual

United States - Ashburn Office AEO : 191,000 - 287,000 USD / Annual

Canada - Toronto Office TRO : 157,000 - 235,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.