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Sr. Program Manager, IT PMO – GCCX

 

Sr. Program Manager, IT PMO – GCCX

  • JR-121809
  • Redwood City
  • Project and Program Management
  • Full time
Sr. Program Manager, IT PMO – GCCX

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary: Responsible for resources to deliver complex and large strategic programs. Builds effective relationships with global stakeholders and government/governance bodies.

Responsibilities

Planning

  • Inputs into strategic business cases

  • Plans large scale and/or complex programs often leading multiple functional teams (internally and externally) to deliver strategic business cases


Stakeholder Management

  • Works extensively with internal and external global stakeholders and likely to work with government/governance bodies to build effective relationships


Communications

  • Has multiple communication responsibilities for: i.e. local, global and external government and governing bodies communication and engagement


Risk Management

  • Complex and reputational risk management spans projects, strategic, government and governing bodies where required

  • When faced with issues applies lateral thinking and analyses available information to solve complex problems


Project/Program Delivery

  • Responsible for delivery of company wide/regional strategic programs, will mentor more junior program managers


Resource Management (people, finances etc.)

  • Responsible for resources to deliver complex and large strategic programs and budget management/controls


Chief of Staff (CoS in addition to the above may have extra responsibilities)

  • Responsible for coordinating Functional Leadership agendas, drafting functional and cross-functional communications, tracking functional projects and carrying out activities to maintain leadership team cohesion

  • May also be involved in functional FP&A budgeting, reporting and analysis activities

  • May represent E-team leader in meetings

  • Member of leadership team


Customer Care (For employees working in Customer Care and Experience):

  • Manages implementation of unique customer solutions provided guidance to stakeholders on solution and process

  • Develops unique program and project plans to manage implementation and determine best practices for new and/or unique products

  • Meets with and presents to customer and internal executive stakeholders

  • Manages internal company wide stakeholders on project teams, holds them accountable for meeting commitments while optimizing process and documenting changes

  • Has an in-depth technical knowledge of all Equinix products/processes and assists in implementing new ones

  • Resolves complex issues and escalations independently at all levels

  • Leads cross-functional process development and documentation

  • Documents lessons learned and drive changes with stakeholders

Qualifications

  • 10 - 15+ years experience preferred

  • Diploma to a Bachelor's Degree preferred, PMP, PgMP, Agile and Scrum Master desired

We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more.  

In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for Colorado for this role is $98,000 - $132,000 per year with 20% bonus target.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.