Senior Associate Product Manager (Equinix Internet Access)
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Senior Associate Product Manager (Equinix Internet Access)
- JR-158567
- Híbrido
- Warsaw
- Technology Enablement
- Full time
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
At Equinix, we believe the future of enterprise connectivity lies in seamlessly bridging public and private networks. As Senior Associate Product Manager for Equinix Internet Access, you'll support the development of innovative solutions that transform how enterprises leverage Equinix's interconnection ecosystem to access the internet with unprecedented simplicity and performance.
In this role, you will work closely with a Senior Product Manager and two service delivery teams to support the product lifecycle for Equinix Internet Access services. Acting as a business analyst and product support specialist, you'll gather requirements, analyze customer feedback, coordinate across teams, and help drive continuous improvements to our internet connectivity offerings across our global platform.
The ideal candidate is early in their product management career with a strong analytical mindset, excellent communication skills, and a passion for understanding customer needs and translating them into actionable insights. You will be a collaborative team player, working with engineering, service operations, sales, and customer success teams to support the delivery of transformative connectivity solutions.
Responsibilities
Requirements Gathering & Analysis: Work with the Senior Product Manager and service teams to gather, document, and analyze business requirements, user stories, and technical specifications for Internet Access service enhancements and new features
Customer Insights: Conduct customer interviews, analyze support tickets, and synthesize feedback from sales and service teams to identify pain points, feature requests, and opportunities for product improvements
Cross-Functional Coordination: Serve as a liaison between service delivery teams, engineering, operations, and the Senior Product Manager to ensure alignment on priorities, timelines, and deliverables
Data Analysis & Reporting: Create dashboards, reports, and presentations that track key product metrics, service performance, customer adoption patterns, and operational KPIs to inform product decisions
Documentation Support: Develop and maintain product documentation, process workflows, user guides, and internal knowledge base content that supports service teams and customers
Sprint & Project Support: Participate in agile ceremonies, track project milestones, manage backlog items, and support the Senior Product Manager in prioritizing features and resolving blockers
Competitive Research: Monitor competitive offerings, industry trends, and emerging technologies in internet access and enterprise connectivity to support strategic planning
Stakeholder Communication: Prepare status updates, meeting materials, and presentations for internal stakeholders, and participate in customer and partner discussions alongside senior team members
Process Improvement: Identify opportunities to streamline workflows, improve service delivery efficiency, and enhance the customer experience through analysis and collaboration with operational teams
Who You Are
An analytical problem-solver who enjoys diving into data, understanding customer needs, and connecting insights to product improvements
A collaborative team player who thrives in cross-functional environments and can build strong working relationships with technical and business stakeholders
Eager to learn about networking technologies and grow your product management capabilities in the enterprise connectivity space
Qualifications
0-3 years of experience in product management, business analysis, technical consulting, or related roles in technology, telecommunications, or SaaS environments
Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or related field
Strong analytical skills with proficiency in data analysis tools (Excel, SQL, Tableau, or similar)
Excellent written and verbal communication skills with ability to synthesize complex information for diverse audiences
Understanding of or interest in learning about networking concepts, internet services, cloud connectivity, or enterprise IT infrastructure
Experience working with agile development methodologies and tools (Jira, Confluence, or similar) preferred
Demonstrated ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment
Customer-focused mindset with strong interpersonal skills and attention to detail
Experience in B2B technology environments or enterprise services is a plus
Familiarity with CRM systems (Salesforce) and analytics platforms is beneficial
Why Join Us?
This is an excellent opportunity to launch your product management career at a global leader in digital infrastructure. You'll gain hands-on experience supporting enterprise connectivity products that impact thousands of businesses worldwide, while working alongside experienced product leaders who are invested in your professional development. You'll develop deep expertise in networking technologies, business analysis, and product strategy while contributing to products that power the digital economy. If you're an analytical thinker with strong communication skills and a passion for understanding customer needs and driving product success, we encourage you to apply.
The targeted pay range for this position in the following location is / locations are:
Poland - Warsaw Office WAO : 139,000 - 223,000 PLN / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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