Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. With Equinix Metal, customers can rapidly deploy automated single-tenant infrastructure and interact with 1,800+ networks and 2,900+ cloud and service providers. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success
Sr. Manager, GTM Readiness – Technical Onboarding
Job Summary - Why will you enjoy this new opportunity?
As a Sr. Manager in the Equinix GTM Readiness team, you will be responsible for designing technical enablement programs for our Global Technical Sales new hires. You will evaluate the current technical onboarding programs, determine opportunities for improvement and design new programs to drive sales effectiveness for all future technical Sales new hires. With this role you have the opportunity to leverage many of your key skills, including creativity, critical thinking, building personal relationships, technical expertise, analysis of knowledge gaps, and design skills for business results.
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
You will collect onboarding requirements from technical GTM Readiness business partners, leadership, and recent hires and translate business issues into an enablement strategy.
You will collaborate with Equinix leadership and top talent to execute the enablement needed to support our GTST onboarding needs.
Design a measurement of success for GTST new hires and map our current training programs against those measures.
Evaluate the various technical roles and the difference in their onboarding needs to design programs that meet individual requirements and determine a strategy for ensuring program adoption.
Lead the strategy and implementation of content offerings for technical Sales new hires by curating new curriculum, building subject matter expert relationships, and ensuring that program content is relevant and up-to-date, and that it empowers the next generation of our Technical Sellers.
Build, strengthen, and expand interpersonal connections to help design onboarding programs that are engaging, effective, and meets the various needs of the audience.
Skills that will benefit you in this role:
Evaluating onboarding needs for both Technical Sellers.
Knowledge of and experience building training competencies and measures of success.
Effective communication skills, i.e. designing questions to gain knowledge, effectively build close working relationships with various resources.
Experience designing and delivering technical Sales curriculum both online and in person.
Ability to differentiate between must have, vs. nice to have needs for Sales new hires.
Strong business and organizational acumen and knows how to engage resources to meet business goals.
Ability to think creatively, take ownership of tasks and adapt to changing business requirements.
Motivated self-learner with the passion and follow through to acquire new skills.
Works well in a global virtual environment and adapts learning to the global audience’s needs.
The hiring manager for this role is Lori Willbanks, Director Sales and CRO Onboarding. Lori has been with Equinix for 6 and ½ years and resides near HQ in Redwood Shores. Her leadership style is collaborative and coaching oriented. She brings many years of Sales training experience with an emphasis on Sales onboarding. Lori reports into Laura Bierbrauer, VP of GTM Readiness, who has been at EQIX for 8 years, established a best-in-class GTM Readiness team and is a respected leader.
The GTM Readiness team is responsible for planning and executing critical enablement programs for the Customer and Revenue Organization (CRO). This includes Sales, Technical Sales, Sales Operations, Revenue Operations, Commercial Operations, and Marketing. They are focused on providing the knowledge and skills to empower successful business outcomes.
Our team is located globally with expertise in training program design, development, and delivery. We have communications and LMS experts as well as business partners who understand the detailed needs of our customers. We like to have fun, build personal relationships, and gather as a team. This role can be remote or based in one of our office locations.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.
Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer).
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