Infrastructure Engineer

Who are we?

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Infrastructure Engineer 

Reporting to the IT Infrastructure Manager, the Infrastructure Engineer (Windows/Unix) will provide L2/L3 operational support to our Infra and responsible for effective provisioning, installation/configuration, administration, patching, day-to-day operation and maintenance of systems hardware, software and related Data Center infrastructure. Ensure the environment is patched up to date and compliance with IT security standard. Manage SCA (Security Compliance Analytics) and publish compliance report. The IT team is responsible for the Development & Production environments which house Unix, AIX, and Windows servers. The environment consists of physical and virtual servers across multiple data centres. 

Responsibilities:

• Plan, install, solve problems and supports physical and virtual servers for the purpose of ensuring reliability of systems and services across a global estate.

• Plan, install, solves problems and maintains email and directory systems providing appropriate user-authentication and management.

• Analyse, identify and corrects technology issues, resolving operational issues and restoring services.

• Document procedures and troubleshooting techniques related to systems, software and hardware; develops and reviews documentation.

• Act as a liaison to vendors and technical-support to resolve complex problems.

• Coordinates and implements corrective measures that may involve site visits, telephone assistance or remote management.

• Work on Infrastructure related projects

• Advise and assist in the development of policies and procedures

• Monitor and maintains software licensing, documents, and records for the purpose of ensuring compliance with policies and standards.

• Contribute to plans, implement and maintain backup and DR procedures to ensure rapid recovery for mission-critical systems, and services.

• Perform other job-related duties as may be assigned.

• Proactively involve P1/P2 incident calls. 

• Uphold for SLA compliance, incident management & Root cause analysis

Requirement

• Australian citizen with NV1 Security clearance or eligibility to obtain clearance

• Proficient in RHEL/Oracle Linux OS administration

• Windows Server Infrastructure and Services including Active Directory, DNS, DHCP

• Office 365

• VMWare ESXi including vCenter and VSAN

• Provisioning storage to UNIX, Windows and ESXi servers.

• Enterprise Intel x86 based hardware (e.g. UCS, Dell Servers)

• Strong problem-solving skills across the different Infrastructure layers

Qualifications

• Bachelor’s or equivalent preferred

• 5+ years of relevant support experience.

• Industry Certification(s) preferred

Knowledge of the core hardware and software components that comprise large global systems and networks with expertise in some of the following areas:

• Backup technologies, (Commvault strongly desirable)

• PowerShell

• SAN Storage (including Fibre Channel/iSCSI)

• LAN/WAN, network and systems hardware and software

• Cloud Technologies and solutions including Azure, AWS and VMC

• Microsoft SQL Server

• DNS platform

• Monitoring and system management tools

• Virtual Desktop Technologies

• Familiar with Nutanix Technology

• Current and emerging operating systems, network environments and protocols

• Data security, including Server Hardening

• Project design and project tracking

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.​