Data Center Critical Facilities IV

Who are we?

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.

Responsibilities

Facility / Infrastructure Maintenance

• Performs moderately difficult preventative and corrective maintenance checks on-site to facility components

• Performs moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measures

• Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues issues that require judgement in resolving while following standard operating procedures

• Operates and maintains plumbing, fire suppression, and safety systems

• Operates critical infrastructures under the supervision of more senior technical staff

• Normally receives little instruction on daily work, general instructions on newly introduced assignments

Vendor Support

• Supports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures

• In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date

Site Administration & Incident Support

• Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts

• Identifies Single Points of Failure (SPOFs) and makes recommendations

• Responds to all moderately difficult on-site incidents, including failures, problems and delays

• Uses substantial understanding in following operating procedures to support on-site administration

Work Orders & Additional Projects

• Completes routine work requests and circuit installations

• Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

• Makes minor changes to mechanical, electrical and specialized systems, as directed

• Carries out infrastructure projects

Collaboration

• Collaborates with others to resolve moderately difficult facility incidents

• Effectively collaborates within the department; may mentor team members on general maintenance activities

• Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment

• May recommend infrastructure projects

Qualifications

Typical Degree & Years of Experience

• Typically requires a high school diploma and 2-4 years of equivalent work experience

Translated Version

職務概要（Job Summary）

業務内容について十分な理解を持ち、問題解決や提案に判断力を要する中程度の難易度の業務に従事する。標準的な業務手順に関する深い理解を活用し、中程度の難易度の業務に重点を置きチーム全体を支援する。

主な職務内容（Responsibilities）

施設・インフラの保守管理（Facility / Infrastructure Maintenance）

• 重要施設の構成部品やシステムに対して、専門的な予防保全および是正保全を指示

• 建物監視システム（BMS）を監視し、中程度の問題に関するアラームを判断力をもって対応・解決。標準手順に従い、解決策を提案

• 配管、消火設備、ライフセーフティシステムの運用・保守

• 省エネルギー対策の実施

• 上級技術スタッフの監督のもと重要インフラの管理

• 日常業務では通常、最小限の指示のみを受け、新規業務では一般的な指示を受ける。

ベンダー対応（Vendor Support）

• Data Center内の作業においてベンダーを調整・指導し、保守作業が基準と要件に沿って実施されるよう管理

• 保守作業用のスクリプト作成・提出を支援

• ベンダーの保守活動がエクイニクスの標準作業手順書（SOP）に従って実施されることを確認

• ベンダーと協力して、設備や機器の技術ファイルを変更・更新し、最新状態を維持

現場管理・インシデント対応（Site Administration & Incident Support）

• 保守作業手順書（MOPs）やスクリプトなど、許可証に関連する中程度の難易度の現場ログやデータ収集を実施

• 単一障害点（SPOF）を特定し、改善策を提案

• 現場で発生する中程度のインシデント（故障、重大な問題、遅延など）に対応

• インシデント発生時に現場スタッフを支援

• プロセスや手順が遵守されていることを示し、支援

作業指示・追加プロジェクト（Work Orders & Additional Projects）

• 日常的な作業依頼及び回路設置を完了する。

• 補助機器・機械の問題解決及び修理を支援し、ダウンタイムの回避・最小化を図る

• 指示に基づき、機械・電気・専門システムへの軽微な変更作業を指揮・管理

• 設備更新計画の指揮・管理

協働（Collaboration）

• 中程度の難易度の施設インシデント解決のため他者と協働

• 部門内で効果的に協働し、一般保守活動についてチームメンバーを指導する場合もある

• 重要部品・機器の最適在庫水準維持のため、在庫ニーズを関係者に通知

• 設備更新計画の提案

応募資格（Qualifications）

• 実務経験3年以上

• 高専若しくは大学卒業以上

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Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.