Business Systems Analyst, Channel Applications
Equinix is the world’s digital infrastructure company, operating 234+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 75+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
What You Bring to the role:
Are energetic, driven and excited about building and improving experiences for Equinix channel partners
Have proven experience solving problems using existing and new toolsets (Examples may be Salesforce, Siebel, or other tools that you learned quickly and could design to)
Can show that you have quickly mastered one or more nuanced business domains – Channel-related is a bonus but not required – as a business systems analyst
Are good at crafting solutions and driving consensus around best practices
Are results oriented, have strong attention to detail, and are able to prioritize multiple objectives and projects
Are creative, technical and love to bring a bit of fun to work
How You Will Make A Difference:
Bring your expertise, ideas and experience to our newly minted Channel-focused function within the Go To Market team and help build an amazing experience for our Channel partners, their customers, and the business partners who enable them
Build lasting relationships with internal stakeholders across Channel, Sales, Product, Marketing, Care, Legal, Finance and more as you own application solutions from inception to completion
Partner with stakeholders to analyze, define and document business requirements for defined-scope improvements across the Go-To-Market function
Vet data models, technical designs and drive best practices
Develop, own and evangelize functional designs for specific functional areas for major enhancements or projects
Ensure that functional designs meet business needs and are in line with the solution design
Keep up to date with industry trends and vendor capabilities to produce robust functional designs
Own specific modules in the application and develops test cases based on requirements and technical design
Defines test strategy and execution approach to test specific module of an application, clarify defects, triage and coordinate resolution with engineering team
Manage enhancement and project releases for specific modules
Ensures delivery meets release goals, communicate status against key support issues
Document configurations for future use and training
Provide first level resources support, triage and troubleshooting
Work directly with functional SMEs and management team to coordinate training requirements and execution
Support creation of vendor and application technology evaluation plans and presentations and may conduct research, pilot features and document and prepare recommendations for review
A Day In The Life:
Our days vary based on the current phase of projects, but a typical day might include some of the following activities
Join calls to understand as-is practices, diagram them, research solution options, validate with team members across the organization
Read, research, train that brain
Brainstorm with team members and present your ideas, vet them and try to pre-empt flaws
Present some recent research or outcomes from vendor calls/solution evaluations that may be relevant to the space
Help build “visual assets” or newsletters to describe the domain you’re supporting or specific projects to broader teams
Write user stories, test scripts, perform testing and give feedback to users and development teams
Troubleshoot an issue, help triage across teams, keep the business team up to date as you go
Mull over a gap you have noticed and craft a creative way to help clear a misunderstanding or project blockage
Build a spreadsheet to model a business case, mock up a data model or show how one of your proposals might work end to end
Do casual check-ins with stakeholders or team members (we’re a social bunch!)
Mentor an intern, join social activities or dream up the next fun one
5+ years experience in systems analysis and design
Bachelor's in Information Systems, Business or related field
Experience with channel applications analysis a plus
Does this sound like the right opportunity for you? Apply today!
We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disabilities.
Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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