Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Own day to day field operations for all data centers in the region. Responsible for execution, capacity management, consistent response/ structures, and streamlined support. 

Responsibilities

• Drive strategic planning and priorities for data center operations, in alignment with

• Establish and track against KPIs, SLAs, and metrics (incl. regional performance, capacity, availability, budget)

• Oversee incident response, problem resolution, and change management to support Equinix customer experience

• Manage critical business continuity plans, including testing and implementation of disaster preparedness, detailed project management, and logistics coordination.

• Foster a safety-first culture

• Coordinate with global design and construction team to ensure delivery of a consistent product

• Execute capacity management plan across data centers in a region

• Shape a collaborative, transparent, and entrepreneurial culture, in tandem with the corporate leadership team

• Motivate employees around shared vision and align business through transformative leadership

• Empower frontline resources to meet customer needs  

Qualifications

• 15+ years demonstrated track record of data center operations management and maintenance or equivalent.  Leadership and cross functional management experience

• Experience optimizing a growing and evolving business – leading a large organization through a period of rapid growth, merger integration, or business transition

Skills and Attributes

• Focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results

• Provide thought leadership, think strategically and effectively communicate vision and influence

• Support and lead culture as an ambassador of the business, support and lead the business

• Embody the culture of the business and serve as an ambassador to lead and inspire

• Adaptable to shifting priorities while maintaining a focus on long-term goals and strategies is key to achieving success in a dynamic business environment

• Financial acumen and ability to connect operational objectives to financial results

• Interact with sales team and customers to provide an exceptional customer experience.  Includes but not limited to pre-sales, tours, customer meetings

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.