Job Summary 

The Business Operations Catalyst/Special Projects team is an internal sprint team driving special projects for the executive team, focusing on solving complex problems to achieve specific goals. Typically, we lead initiatives lasting 3 to 6 months, aiming to swiftly mobilize cross-functional teams to make decisions and develop actionable plans. After achieving our engagement objective, we transition the work to the long-term functional owner for continued execution. Acting as internal management consultants, the Catalyst Team identifies opportunities, crafts recommendations and implements strategies to help the company reach its goals. 

In the role of Catalyst/Special Projects team Senior Analyst, you will support 1-2 Catalyst projects at a time partnering closely with the Catalyst Lead of the project. In this role, you will gather information from cross-functional teams and external stakeholders, analyze data and prepare summaries of insights, recommendations and action plans. You will play a crucial role in driving project execution by managing the project plan, maintaining the RAID log and driving key analyses and deliverables. 

Responsibilities 

Strategy and Leadership 

• Understands the vision and objectives of the project 

• Owns and drives completion of key project deliverables 

• Facilitates the workstream execution plan and leads workstream teams 

• Supports the Catalyst Lead and Senior Director to ensure the team is setup for success and removes barriers such as identifying resources, securing funding, and driving alignment 

Problem Solving and Decision Making 

• Conducts research, performs benchmarking, summarizes best practices, gathers and analyzes data, determines gaps, identifies root causes, and distills insights 

• Prepares analyses, recommendations and reports to communicate external best practices, assess the current state, make decisions or align on the implementation plan 

• Evaluates and queues up decision options with recommendations to the workstream team, program team, steering committee and executive sponsor 

• Manages cross-functional discussions to resolve issues, address challenges, make decisions, and drive prioritization  

Change Management and Program Management 

• Supports creating the charter and program structure 

• Translates findings and vision into an implementation approach and project plan  

• Champions change and drives team alignment 

• Implements change and project management practices, tools, and methodologies 

• Tracks the project status. Identifies, monitors and escalates risks, actions and decisions 

• Measures and communicates progress to key stakeholders 

Qualifications 

The ideal candidate would demonstrate the following attributes: 

• 2+ years of relevant experience; management consulting experience preferred 

• Results-driven problem solver with critical thinking and analytical skills 

• Quick learner and ability to think on your feet 

• High emotional intelligence and ability to influence 

• Tenacity to push through challenges and solve hard problems 

• Ability to pivot between the big picture and the details 

• Solid executive presence and communication skills 

• Able to navigate ambiguity 

• Ability to synthesize, distill, and simplify information