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Job Summary

The IT Infrastructure team are recruiting for a Senior Infrastructure Engineer who will perform a wide variety of complex analytical, design, planning, implementation, and problem-solving tasks on global computer systems and, together with the physical and logical components that integrate these systems.

Working within a framework of established procedures and adheres to appropriate policies, procedures and guidelines, contributing to the creation/updating of these frameworks where appropriate. Provides 3rd-line technical support to staff and may provide technical direction to other IT staff. The Infrastructure Engineer may be asked to undertake or coordinate system development tasks to include design, integration and formal testing, coordinating transition into live environment. May also have experience in audit, compliance and governance. Should be seasoned to independently manage projects.

Responsibilities

• Plans, installs, solves problems, and maintains VMware vCenter, ESXi, SRM, Aria Operations formally vROPs, and vSphere infrastructure and associated systems

• Plans, installs, solves problems and supports physical and virtual servers for the purpose of ensuring reliability of systems and services across a global estate

• Analyses, identifies and corrects technology issues, resolving operational issues and restoring services

• Documents procedures and troubleshooting techniques related to systems, software and hardware; develops and reviews documentation

• Acts as a liaison to vendors and technical-support to resolve complex problems

• Coordinates and implements corrective measures that may involve site visits, telephone assistance or remote management

• Work on Infrastructure related projects

• Advises and assists in the development of policies and procedures

• Monitors and maintains software licensing, documents, and records for the purpose of ensuring compliance with policies and standards

• Contributes to plans, implements and maintains backup and DR procedures to ensure rapid recovery for mission-critical systems, and services

• Performs other job-related duties as may be assigned

• Provide input to the Technology Roadmap when requested – assisting with research and design of new technology solutions where applicable

• Review and approve Server build/Resource requests

• Proactively involve P1/P2 incident calls

• Work closely with Tier-1, Network and Architecture teams

• Uphold for SLA compliance, incident management & Root cause analysis

Qualifications

• 10+ years experience

• Bachelor's preferred

• Industry certification(s) preferred. VMware/Nutanix certification is highly desirable

Must have advanced experience and knowledge of:

• SME experience in VMWare ESXi including vCenter and VSAN

• Experience with SDDC components (vSphere Replication, Aria Operations, SRM)

• Cloud Technologies and solutions including Azure, AWS and VMC

• vCenter upgrades and patching 

• Powershell, Python scripting to automate tasks

• Windows Server Infrastructure and Services including Active Directory, DNS, DHCP, DFS

• Office 365

• Enterprise Intel x86 based hardware (e.g. Dell Servers, Cisco UCS)

• Able to work in team as well as an individual contributor with minimal supervision

• Strong problem-solving skills across the different Infrastructure layers

Knowledge of the core hardware and software components that comprise large global systems and networks with expertise in some of the following areas:

• Nutanix AHV, Prism Element and Central

• LAN/WAN, network and systems hardware and software

• Microsoft SQL Server installation and configuration

• Microsoft PowerBI

• SAN Storage technologies (including Fibre Channel/iSCSI)

• DNS platform / Infoblox

• Monitoring and system management tools

• Virtual Desktop Technologies

• Backup technologies (Commvault strongly desirable)

• Current and emerging operating systems, network environments and protocols

• Data security, including Server Hardening

• Project design and project tracking

• Understanding of processes and methodology

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $139,000 to $209,000 per year

• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $130,000 to $194,000 per year

• Colorado, Nevada, Rhode Island: $118,000 to $176,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.