Join the Global Leader in Digital Infrastructure 
At Equinix, we’re powering the world’s digital economy by connecting businesses through our cutting-edge platform. We’re seeking a passionate Customer Project Manager to drive impactful projects and forge global connections. If you’re ready to innovate, collaborate, and grow with a company shaping the future of connectivity, this is your moment to make a difference! 

Why Equinix? 

• Global Impact: Work on projects that transform businesses worldwide, collaborating with diverse teams and industry leaders. 

• Career Momentum: Accelerate your growth with mentorship, hands-on experience, and Equinix’s world-class training programs. 

• Inclusive Innovation: Thrive in a diverse, collaborative culture that celebrates bold ideas and empowers creativity. 

• Competitive Rewards: Enjoy robust compensation, comprehensive health benefits, and wellness programs to fuel your success. 

• Purpose-Driven Mission: Build a sustainable, interconnected future by enabling the digital solutions that power the globe. 

Your Role: Customer Project Manager 

As a Customer Project Manager, you’ll drive projects that connect customers to Equinix’s global platform. Your core competencies will include: 

Project Delivery 

• Develop and execute clear project plans using modern tools, coordinating across teams to meet milestones and deliver results. 

• Track risks and dependencies, with guidance to ensure projects stay on course. 

Stakeholder Engagement 

• Build relationships with key stakeholders, communicating fluently in Japanese and English to align goals and maintain transparency. 

• Engage diverse teams and clients using professional tools like status reports, with feedback from senior colleagues. 

Customer Success 

• Manage customer deployments, creating plans for key milestones and resolving standard issues independently. 

• Communicate directly with customers, applying knowledge of Equinix’s products to drive satisfaction and handle mid-level escalations. 

What We’re Looking For 

We’re seeking a forward-thinking professional ready to grow into a pivotal role at Equinix. Our ideal candidate brings: 

• Potential & Drive: 2+ years in project management or customer-facing roles, with a hunger to learn and excel in a global environment. 

• Language Skills: Fluency in English (verbal and written) to connect with global clients and teams seamlessly. 

• Tech Fluency: Proficiency in MS Word, Excel, and Outlook, with a knack for adapting to new tools and processes. 

• Collaborative Mindset: Strong analytical, presentation, and interpersonal skills to inspire trust and teamwork across diverse stakeholders. 

• Growth-Oriented Credentials: Bachelor’s degree preferred (or equivalent experience); Project Management certification (e.g., CAPM, PMP) is a plus. 

• Innovative Spirit: A proactive, adaptable approach, eager to contribute fresh ideas and thrive in a fast-paced, inclusive culture.