Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

As the “face” of the Corporate Real Estate team, deliver an engaging workplace

experience, foster community, and ensure operational excellence while reflecting Equinix values.

Responsibilities

Operational Excellence (Safety & Efficiency):

• Ensure smooth site operations through daily walkthroughs and ticket management.

• Monitor security and safety; act promptly on risks and emergencies.

Customer Experience (Courtesy & Engagement):

• Greet and assist visitors.

• Anticipate customer needs and personalize experiences.

• Plan and execute CRE-led events; manage budgets, logistics, and promotion.

Community Building:

• Act as primary point of contact for customers; create a welcoming environment.

• Partner with site leaders, EAs and employee groups on events and initiatives all hands and other occasions to ensure quality and consistency of experience from budget management and planning to execution.

• Be an advocate and ambassador for CRE and CRE services, ensuring the business understands the scope of what we deliver for Equinix.

Vendor & Administrative Support:

• Manage vendor onboarding, compliance, and procurement processes.

• Coordinate meeting rooms, catering, mail handling, and visitor management.

Qualifications

• 4 years in corporate real estate, facilities, or hospitality roles preferred.

• Strong interpersonal, organizational, and multitasking skills.

• Customer-facing experience essential; facilities/hospitality background preferred.

• Proficiency in MS Office and workplace tools; degree preferred.

• Excellent verbal and written English and communication skills, social media savvy

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.