The impact of the pandemic has shifted the way we work in unimaginable and irrevocable ways. Organizations faced challenges maintaining the same level of services, operations, and coordination across widely distributed teams. The pressures to become flexible and productive uncovered a disorganized reality in which many employees were still spending time doing repetitive manual work. As such, digital transformation accelerated and propelled the adoption of automation to help control costs and manage such a distributed workforce and workload. Automation is now a vital consideration for organizations to create a successful modern workplace and set to play a key role in…

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