Equinix is the world’s digital infrastructure company, operating 200+ data centres across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have built the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering outstanding service to our data centre customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using a substantial understanding of standard operating procedure. Supports the overall team.
Two Military Programs are available at Equinix within our Data Center Operations Organization:
1. Facility / Infrastructure Maintenance
Able to translate customer requirements into work results
Implementing, commissioning and setting up new facilities
Working with key business leaders to increase current facility capacity, efficiency, sustainability and reliability
Performing site inspections, Carrying out sophisticated maintenance and repairs on control systems
Developing SOWs for routine control systems projects and running corrective maintenance
Completing site logs and data gathering for permits, such as MOPs and scripts
Completing basic work requests and circuit installations
A qualification in electrical or mechanical engineering (BSc, apprenticeship, NVQ level 3 or BTEC level 3)
Knowledge of critical infrastructure equipment and tools such as UPS, generators, BMS (Building Management System), chillers and FSM (Fire Safety Management) is helpful
2. Data Center (Customer Relations) Technician
A knowledge of copper or fibre cabling
Experience or a passion for providing excellent customer service would be a huge bonus
A positive outlook, a hunger to learn, and a desire to develop and grow are essential
The ability to work well within a team
Installing customer equipment and cabinets
Supporting customer happiness through timely and precise order execution
Conducting carrier circuit testing
Installing, testing, and modifying cross-connections
Maintaining detailed written records of all activity
What we like to see
Aptitude, Attitude, and Potential
Technical Associates Degree, military-technical school, or civilian technical trade school completion
Good time management habits, ability to multi-task, to sustain focus on long tasks.
Ability to communicate thoughts and technical ideas.
The Attitude of taking initiative, enthusiasm, eagerness to learn, collaboration, and creativity.
The ability to prioritize effectively, balance assigned work and exceptional organization skills are required for our constantly evolving environments.
Why should you apply?
25 days holiday plus bank holidays, with the opportunity to purchase more (pro rata for shift positions)
Insurance and Health: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage and Gymflex Membership
Investment: Employee Stock Purchase Plan and Company Pension Plan
Travel: Cycle to Work Scheme and Annual Season Ticket Loan
Family: Childcare Vouchers and Merlin Entertainment Pass
Excellent growth and advancement opportunities
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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