Manager, Digital Productivity & Collaboration

Key focus areas 

• Designing and enabling a low friction, seamless collaboration, and communication experience for our global colleagues 

• Establish and evolve a framework for how we choose, implement, adopt, and scale our productivity and collaboration tools and platforms 

Responsibilities 

• Ownership of the global productivity and collaboration vision, strategy, and roadmap 

• Subject matter expert and works directly with customers, senior management, and vendors to help build and drive the overall productivity and collaboration strategy 

• Creates and drives innovative colleague productivity and collaboration concepts to real world solutions 

• Oversees governance and project management activities for the productivity and collaboration product lines to ensure high user adoption 

• Builds and maintains strong partnerships with internal stake holders to help identify and implement more efficient ways of collaborating 

• Modernize the global communications infrastructure and architecture 

• Lead, develop and mentor team members through 1 on 1’s, goal setting and achievement and career building exercises 

• Vendor management 

Qualifications 

• 3+ years professional leadership experience in a global enterprise IT support, unified communications, or telecom engineering team 

• Influential and effective communicator that has a proven history of bringing together diverse people and teams to deliver an aligned vision, strategy, and goal 

• Proven success in leading diverse project teams and partners providing real world solutions to business problems that achieve high adoption and colleague satisfaction scores 

• Leads by example, easily approachable by staff and partners, promotes a collaborative work environment and actively takes part in their team's talent development using individual developmental and growth plans. 

• Experience with managing annual department CAPEX/OPEX budgets and negotiating with SaaS, PaaS, and other vendors 

• Bachelor's in Engineering or equivalent experience