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Business Systems Analyst, Channel Applications

 

Business Systems Analyst, Channel Applications

  • JR-118411
  • Frisco
  • Information Technology
  • Full time
Business Systems Analyst, Channel Applications

Business Systems Analyst, Channel Applications

Equinix is the world’s digital infrastructure company, operating 234+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 75+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Job Summary

What You Bring to the role:

  • Are energetic, driven and excited about building and improving experiences for Equinix channel partners

  • Have proven experience solving problems using existing and new toolsets  (Examples may be Salesforce, Siebel, or other tools that you learned quickly and could design to)

  • Can show that you have quickly mastered one or more nuanced business domains – Channel-related is a bonus but not required – as a business systems analyst

  • Are good at crafting solutions and driving consensus around best practices

  • Are results oriented, have strong attention to detail, and are able to prioritize multiple objectives and projects

  • Are creative, technical and love to bring a bit of fun to work 

How You Will Make A Difference:

  • Bring your expertise, ideas and experience to our newly minted Channel-focused function within the Go To Market team and help build an amazing experience for our Channel partners, their customers, and the business partners who enable them

  • Build lasting relationships with internal stakeholders across Channel, Sales, Product, Marketing, Care, Legal, Finance and more as you own application solutions from inception to completion

  • Partner with stakeholders to analyze, define and document business requirements for defined-scope improvements across the Go-To-Market function

  • Vet data models, technical designs and drive best practices

  • Develop, own and evangelize functional designs for specific functional areas for major enhancements or projects

  • Ensure that functional designs meet business needs and are in line with the solution design

  • Keep up to date with industry trends and vendor capabilities to produce robust functional designs

  • Own specific modules in the application and develops test cases based on requirements and technical design

  • Defines test strategy and execution approach to test specific module of an application, clarify defects, triage and coordinate resolution with engineering team

  • Manage enhancement and project releases for specific modules

  • Ensures delivery meets release goals, communicate status against key support issues

  • Document configurations for future use and training

  • Provide first level resources support, triage and troubleshooting 

  • Work directly with functional SMEs and management team to coordinate training requirements and execution

  • Support creation of vendor and application technology evaluation plans and presentations and may conduct research, pilot features and document and prepare recommendations for review

A Day In The Life:

Our days vary based on the current phase of projects, but a typical day might include some of the following activities

  • Join calls to understand as-is practices, diagram them, research solution options, validate with team members across the organization 

  • Read, research, train that brain

  • Brainstorm with team members and present your ideas, vet them and try to pre-empt flaws

  • Present some recent research or outcomes from vendor calls/solution evaluations that may be relevant to the space

  • Help build “visual assets” or newsletters to describe the domain you’re supporting or specific projects to broader teams

  • Write user stories, test scripts, perform testing and give feedback to users and development teams

  • Troubleshoot an issue, help triage across teams, keep the business team up to date as you go

  • Mull over a gap you have noticed and craft a creative way to help clear a misunderstanding or project blockage  

  • Build a spreadsheet to model a business case, mock up a data model or show how one of your proposals might work end to end

  • Do casual check-ins with stakeholders or team members (we’re a social bunch!)

  • Mentor an intern, join social activities or dream up the next fun one

Qualifications:

  • 5+ years experience in systems analysis and design

  • Bachelor's in Information Systems, Business or related field

  • Experience with channel applications analysis a plus 

Does this sound like the right opportunity for you? Apply today!

We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more. 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disabilities.

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.