Team Lead, Customer Success
Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With data centers in over 25 countries spanning across 5 continents, we are home to the Cloud, supporting over 9800 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.
At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who build The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.
The Global Customer Care and Experience (GCCX) organisation is made up of several customer facing and non-customer facing functions to include Customer Success Managers (CSM). We continue to grow and evolve to include many change initiatives impacting processes, tools and globalisation of roles and responsibilities.
The Team Lead is responsible for guiding, managing and motivating a team of Customer Success Managers on a daily basis. You will also be responsible for a small portfolio of customer accounts. You will drive collaboration with customers and internal cross functional teams to coordinate customer implementations and meet customer requirements on time, and efficiently.
What is the role about?
Who are you?
What we offer
Next to a competitive salary, sales incentive plan and attractive benefits we offer you the opportunity to leave your mark in a company that is growing quickly and still manages to keep a pioneering spirit. Equinix offers a company culture that values commitment, respect and fun at work.
Interested? Please use the link to our career web page to apply, so we can get back to you as soon as possible.
We look forward to meeting you!
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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