Sales Transactions Coordinator

Who are we?

Equinix is the world’s digital infrastructure company, operating 220+ data centers across the globe and providing interconnections to all the key clouds and networks. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 1,800+ networks and 2,900+ cloud and IT service providers in 26 countries spanning five continents. In 2021 Equinix became a Fortune 500 company.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. That is foundational to our core values as a company and is vital to our success.

Job Description:

The role is based in the Warsaw office. The Terminations Transaction Coordinator is part of the Sales Transactions Support within the Customer & Revenue Organization.  Equinix strives to uphold customer satisfaction from ordering to the termination.  Even when the customer is leaving Equinix, we ensure our customers are handled in a professional hassle-free manner.  At the same time, the team holds the critical position in validating the contracts to be terminated and supporting adequate forecasting for internal teams. Main responsibilities include reviewing contracts, creating termination quotes for the customer and prompt processing of necessary termination actions.

Requirements:

• Experience in Customer Support Organization / Sales Support Organization/Customer Care
• High level of computer literacy (internet browsers, file management, communication tools)
• Expertise in MS Office is essential (Outlook, Excel, Teams, Word, PowerPoint)
• Proven track record to build and develop relationships through usual communications
• Experience in working as a member of a team in a larger organization
• Self-starter attitude, ability to work independently, a fast learner

• Experience in cooperating with multiple departments to resolve issues and deliver solutions
• Strong attention to detail with a high degree of accuracy
• Time management skills
• Be highly adept at problem-solving.
• Good command of the English language
• Any other language would be an asset
• Siebel, Salesforce expertise is a plus

What we offer:

The opportunity to leave your mark in a company that is growing quickly and still manages to keep a pioneer spirit. We offer you:

• Full-time job agreement
• Competitive salary and benefits (including VIP medical coverage)
• Pre-paid lunch cards
• Employment in a stable company with an established position in the market
• Training package to further master your hard as well as soft skills
• Office in Warsaw city center
• Quarterly Bonus paid system

If you are interested in working in an international, fast paced and constantly evolving environment, have a strong customer service focus, the ability to make structure in complex situations, the ability to juggle multiple priorities and want to develop your professional career in Equinix, please do not hesitate to apply for this position.

We look forward to meeting you!