Person, Clothing, Shoe, Female, People, Dress, Woman, Jeans, Sleeve, Long Sleeve

Sales Support Associate

 

Sales Support Associate

  • JR-126538
  • Warsaw
  • Sales
  • Full time
Sales Support Associate

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. That is foundational to our core values as a company and is vital to our success

Responsibilities
Pre-Sales Administration and Transactions Coordination
· Coordinates all pre-sales activity for small- and medium-size customers
· Collects complete and correct data upfront
· Validates data for accuracy
· Keeps systems up-to-date with customer information and legal documents
· Manages cases according to regional Case Management guidelines
· Oversees quote approval process
· Assists with New Customer set up
· Handles escalation between Sales Support and other internal groups
· Operates in the optimized case load range
· Works on small projects in addition to everyday role

Customer Engagement
· Follows up with customer on required documents and missing information
· Ensures Customer PO compliance
· Follows up on orders
· Assists with customer questions via email or phone
· Assists with gathering preliminary QBR info

Complex Deal Support
· Project manages single country, large, complex deals
· Manages all changes and keeps the quote and documents up to date
· Engages cross-functional teams to coordinate requirements against deadlines

Data Integrity
· Handles Internal Service Tickets to resolve Credit and Billing issues
· Executes Data corrections in Siebel based on fall out report
· Facilitates SFDC opportunity management by cleaning up opportunities based on guidelines

Process and Policy adoption and reinforcement
· Trains Sales reps on new tools, processes, and policies
· Delivers refresher training to address knowledge gaps
· Communicates process improvements and enhancements to Sales Team

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

지원하기

LinkedIn으로 로그인
LinkedIn으로 내 정보 자동 채우기
이와 같은 직업에 대해 알려주세요.

너 말고?

이제 응용 프로그램 웹 사이트로 리디렉션됩니다.

이 직무에 적합한 인재를 아십니까? 추천해보세요.

상세 정보를 작성하세요 

너 말고?

감사합니다

다른 사람들도 확인한 내용

Data Center Critical Facilities Engineer IV

Regular JR-128036 Seattle Washington United States Seattle IBX Critical Facilities Operations O4
Data Center Critical Facilities Engineer IV Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplif...

Lead Data Center Customer Operations Technician

Regular JR-128069 Sunnyvale California United States Sunnyvale IBX Customer Operations Operations O6
Lead Data Center Customer Operations Technician Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to sim...

Electronic Security Analyst

Regular JR-127686 Barueri. Santana de Parnaíba São Paulo Brazil Barueri. Santana de Parnaíba IBX Critical Facilities Operations O5
Electronic Security Analyst Who We Are? Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and...

Project and Program Manager

Regular JR-128003 Redwood City California United States Redwood City Program and Project Management Project and Program Management B4
Project and Program Manager Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring toge...

Jovem Aprendiz - Redes & Computadores (Santana de Parnaiba SP)

Apprentice JR-127918 Santana de Parnaíba São Paulo Brazil Santana de Parnaíba IBX Customer Operations Operations O1
Jovem Aprendiz - Redes & Computadores (Santana de Parnaiba SP) Quem Somos? A Equinix é uma empresa global de infra-estruturas digital, operando 210 Data Centers em todo o mundo e fornecendo interconexões a todas as principais nuvens e redes. As em...

Solutions Architect

Regular JR-128068 Santiago Region Metropolitana de Santiago Chile Santiago Solutions Architect Sales T3
Solutions Architect Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together frag...

지원하기

LinkedIn으로 로그인
LinkedIn으로 내 정보 자동 채우기
이와 같은 직업에 대해 알려주세요.

너 말고?

이제 응용 프로그램 웹 사이트로 리디렉션됩니다.

Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.