Data Center Logistics V

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Is a skilled specialist that works on assignments requiring considerable judgement. Focus is on tasks using considerable skilled judgement and has deep understanding of standard operating procedures. Supports the overall team.

Responsibilities

• Supports the team with completing tasks in resourceful and effective ways

• Works on assignments requiring considerable judgment and initiative

• Understands implications of work and makes recommendations for solutions

• Determines methods and procedures on new assignments

Documentation & System Updates

• Uses system tools to maintain accurate records, and handles standard queries that arise

• Enters all goods received in the stock inventory system, updates the database, and correlate the items received to ensure order requirements are fulfilled

• Carries out periodic stock checks to ensure accuracy and makes adjustments recommendations on new procedures and assignments for better solutioning

Shipping & Receiving

• Receives goods delivered to the company either directly or following acceptance by security

• Completes daily warehouse duties, satisfying internal customers’ requirements, and ensuring the accuracy of shipments

• Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt

• Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments.

• Understands how to receipt goods using system tools

• Ensures safety data sheets are available for all hazardous material stored in the warehouse

Problem Solving

• Partners closely with suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders

• Understands how to interrogate various systems to resolve problems

Inventory Management

• Allocations of stock inventory to internal customers, scheduling materials to be moved to and from Data Center’s; coordinates specialized inventory transfers with related departments

• Maintains and monitors minimum/maximum stock for Projects & Operations teams

• Conducts monthly physical counts, reconciling variances, inputting data into an Warehouse Management System (WMS) software and Equinix database

• Picks and correlates items ordered and stores them in the relevant Data Center bins for the customers for specialized orders

• Inform recipients of any shortfall's in quantities and backorder times

• Monitors and updates the asset register for all logistics equipment in the Data Center's

Hazardous Materials

• Handles hazardous materials independently and advises others on best practices

• Ensures proper storage of hazardous materials and monitors on-site storage for compliance and makes recommendations for solutions

• Follows and complies with hazardous materials protocols as described by regional regulatory bodies

Equipment

• Organizes stored and/or abandoned equipment and maintains inventory of equipment

• Uses the aging shipment business processes/tools for shipments over 5 days 14 days, 30 days and 90 days

• Liaises with the Customer Service Associate (CSA) team on these issues and determines solutions

• Leads tracking of  "in use" and or "highly available" software licenses

• Guides usage of software lifecycle for software license management

• Uses history data and systems to renew or solve unique renewal issues for software licensing

Data Center Support

• Leads delivering and removal of customers equipment from cages

• When requested by a Smart Hand (SH) request,  packs customers equipment with packing material so that it can be shipped from the Data Center

• Tracks all inbound and outbound shipments for internal/external customers

• Supports the projects managers and operations teams with the acquisition of non-stocked products

• Ensures logistics team follows best practice within Data Center's

Qualifications

• Typically requires a high school diploma and 4-6 years of equivalent work experience

• Regional hazardous materials certification preferred