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A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

This Analyst role will work closely with multiple internal multi-functional teams globally and regionally and deliver value by proactively supporting on order backlog exercise and providing analytical advisory with the various multi-functional teams.

Responsibilities

• Determine and apply appropriate methodologies and tools to analyze a range of standard, functional and/or multi-functional issues/gaps

• Design and prepare the backlog orders metrics/dashboard to provide visibility on the backlog progress for multiple multifunctional teams

• To identify and consolidate data from various system with a streamlined and structured methodology to deliver accurate monthly backlog data on timely basis for the required multi-functional teams and sales management

• Provide overall support and coordinate with regional backlog business analyst to ensure that we are meeting the timeline and required milestones for the monthly backlog exercise

• Responsible for implementing and enforcing processes and tools that will maintain integrity and accuracy of backlog process and data

• To support standard reporting cycles in standard formats on daily, weekly, or monthly basis

• Supports status reporting providing periodic project updates, communicating identified risks, issues and concerns

• Implement ad-hoc deep dive analysis as requested or self-initiated with minimum supervision or support from others and provide recommendation to support the identified objectives

• Explore automation and streamlining in processes/methodology to maintain the integrity and accuracy of the data/analytics

Process and Policy Adoption and Reinforcement

• Educate internal or multi-functional teams on new tools/monthly backlog tracker, processes, and policies

• Deliver refresher trainings to address knowledge gaps

• Communicate process improvements and enhancements to multi-functional teams

Project Management

• Supports project plans and resources, tracking timelines and ensuring status updates are periodically communicated

• Coordinate with business partners to facilitate alignment through implementation and post-implementation adoption

• Identify risks/issues and proactively initiate discussions on workaround and permanent solutions

• Coordinate multi-functional discussions to drive issues, challenges and prioritization efforts

• Identify and initiate projects to improve the data quality, analytics and processes related to backlog

Qualifications

Preferable Education and Experience

• 2+ years of relevant experience preferred

• Bachelor's degree required

• Experience in Tableau or Power BI

• Expertise in MS Word, Excel (including Excel pivot tables), PowerPoint required

• Siebel and/or Salesforce experience is desirable

• Ability to write and communicate verbally with strong business English

Knowledge, Skills, and Abilities

• Excellent organizational, communication and interpersonal skills, ability to professionally communicate and interact with all levels of internal stakeholders

• Strong attention to detail with a high degree of accuracy

• Ability to work and adapt in rapidly changing environment

• Customer service focused

• Ability to juggle multiple priorities, handle highly confidential information, and a self-starter attitude

• Proactively drive the required outcomes and deliverables

• Expertise in MS Word, Excel (including Excel pivot tables), PowerPoint required

• Demonstrates basic knowledge of Data Centers/ Data Centers and understanding of Equinix products/services

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.