VP, IBX Field Operations--West

Responsibilities: 

• Drive strategic planning and priorities for datacenter operations, in alignment with Platform 2.0 

• Establish and track against KPIs, SLAs, and metrics (incl. regional performance, capacity, availability, budget) 

• Oversee on the ground incident response, problem resolution, and change management to support Equinix customer experience 

• Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination 

• Establish and track safety measures to ensure safety of frontline resources 

• Ensure consistency in experience and on-the-ground response across data centers in a region  

• Coordinate with global design and construction team to ensure consistency and efficiency 

• Own and track capacity management across data centers in a region  

• Establish and track safety me 

• Shape a collaborative, transparent, and entrepreneurial culture, in tandem with the corporate leadership team 

• Motivate employees around shared vision and change story in line with business transformation 

• Empower frontline resources to meet customer needs through incentives and process 

Knowledge and Experience sought: 

• 15+ years demonstrated track record of datacenter operations management and maintenance or similar; leadership and cross functional management experience 

• Experience optimizing a growing and evolving business – leading a large organization through a period of rapid growth, merger integration, or business transition 

Skills and Attributes: 

• Focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results 

• Ability to provide thought leadership, think strategically and effectively communicate vision and influence 

• Leader in the Magic of Equinix and guardian of the employee experience across the Region with the ability to build followership 

• Adept at balancing intense short-term pressures with overall long-term goals  

• Financial acumen and ability to connect operational objectives to financial results