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UX Content Manager

 

UX Content Manager

  • JR-118300
  • Singapore
  • Product
  • Full time
UX Content Manager

Who are we? 

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success

The Equinix Product User Experience team is looking for an innovative and conscientious Content Manager to contribute to content development, authoring and publishing for product UI and software applications. Candidates must be hands-on and demonstrate domain expertise in UX writing for product and working with an enterprise CMS. The ideal candidate can apply content strategy and utilize existing style guidelines to create engaging and consistent user-facing messaging. The candidate will work within existing product development lifecycle processes and be able to collaborate with UX designers, developers and product managers to produce quality digital experiences. Above all be an advocate for users and inform, educate, and delight our customers.

Responsibilities

  • Content authoring for portal products, software applications and user-facing communications.
  • Copyedit and proofread digital (mobile and web) content for grammar, style, tone and voice.
  • Organize and manage existing and employee-generated content/documents for publishing.
  • Work with translation managers to coordinate the publishing of locale files in over 17 languages.
  • Understand browser capabilities, IT infrastructure, CMS, JSON code and HTML templates to ensure that content schemes are feasible and deliverable.
  • Participate in feature requirements, design reviews and UAT cycles.

Qualifications

  • Strong knowledge of web content management with experience on portals and enterprise CMS (like AEM, dotCMS, gitHub and Salesforce Knowledge).
  • Experience implementing content strategy, reviewing feature requirements, applying content design principles and messaging framework guidelines.
  • Proven ability to deliver effective and compelling content online (microcopy, labels, page body copy, error messages, tooltips, help articles, emails, documents, announcements).
  • Influential communication (verbal, written and presentation) skills. 
  • Can-do attitude, team player, fun and energetic.
  • Portfolio review required (samples, websites, process descriptions).
  • Minimum of two years directly related to web content management
  • Bachelor’s degree or equivalent required.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.