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Technical Deployment Analyst

 

Technical Deployment Analyst

  • JR-130214
  • Singapore
  • Operations
  • Full time
Technical Deployment Analyst

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 78 consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 31 countries spanning six continents.   

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Job Summary

Coordinates technical deployment of projects (including EIS, change orders) at site level from initiation through to completion

Responsibilities

PROJECT AND PROGRAM MANAGEMENT

  • Ownership of the technical implementation of the deployment

  • Develops project implementation plans/task lists for deployments, leads internal project kick-off

VENDOR MANAGEMENT

  • POC for vendors on deployment specific questions/concerns

  • Coordinates onsite efforts with vendors and submits and manages PR/PO requests, as appropriate

  • Responsible for staying abreast of vendor work status, and communicating updates to CPM

TECHNICAL ACUMEN

  • Experience in the IBX data center environment

  • Supports data collection and metrics analysis, manages initiatives to ensure accuracy and installed base data integrity

  • Support deinstall process where required

DESIGN VALIDATION / TROUBLESHOOTING

  • Leads feasibility review of design packages

  • Validates customer order requirements

  • Proposes alternative solutions as required

  • Offers solutions to resolve customer non-standard order requirements

  • Manages implementation-related customer escalations

CROSS TEAM COORDINATION

  • Liaises with internal operations team to:

    • Facilitate smooth service delivery

    • Ensures provisioned services meet / exceed customers' expectations

  • Review third party vendor quotes

  • Negotiate delivery lead times

Qualifications

  • 3+ years experience in a Data Center environment

  • Diploma and above in Mechanical / Electrical Engineering OR IT-related courses

  • Prior project management experience preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.

View additional Equal Employment Opportunity information here.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.