Person, Clothing, Face, Female, Sleeve, Woman, People, Long Sleeve, Portrait, Smile

Staff Engineer, Site Reliability Engineering

 

Staff Engineer, Site Reliability Engineering

  • JR-122009
  • Bangalore
  • Information Technology
  • Full time
Staff Engineer, Site Reliability Engineering

Who are we?

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success

The Role:

We are looking for support engineer who can provide deep troubleshooting expertise and deliver operational results. This role is to provide 24*7 global support for the Digital Integration Platform that drives $6B+ revenue and comprises of 800+ services connecting all the business systems.

Responsibilities:

  • Primarily responsible for ensuring that integration services are highly available, reliable, and performant through world-class monitoring, alerting, self-healing capabilities by applying software engineering practices
  • Participate actively in detecting, remediating, and reporting on Production incidents, ensuring the SLAs are met and driving Problem Management for permanent remediation.
  • Able to troubleshoot issues, problems and communicate with the cross-functional teams effectively and resolve
  • Participate in on-call rotation to ensure coverage for planned/unplanned events.
  • Lead root cause analysis of critical business and production issues
  • Orchestrate end-to-end monitoring and alerting
  • Serve as the primary subject matter expert for Equinix software integrations preventing (pro-active) as well as troubleshooting and mitigating (re-active) service availability/performance issues
  • Being able to multitask and deliver in a fast paced, rapidly evolving technology landscape and participate in an on-call escalation for incident resolutions.

Requirements:

  • A high sense of ownership, passion towards Operations & Support.
  • Bachelor's Degree in Computer Science or Technology or other equivalent field experience.​
  • 5+ years of hands-on experience in providing global support across various software technologies and systems.
  • 5+ years of experience in API Development Platform like TIBCO and API Management platforms like Apigee, MuleSoft is preferable 
  • 2+ years of operational hands-on experience in virtualization, containerization ecosystem including Docker & Kubernetes.
  • 2+ years of support experience in NoSQL databases and SQL Databases
  • Proficiency with programming languages like Python, Golang, and shell scripting to automate tasks
  • Familiarity with CI/CD pipelines, GitLab and GitHub preferred
  • Experience in technologies like Cassandra, Kafka, Oracle database & JMS is a plus
  • Experience in providing global support coverage is a plus.
  • Experience with AWS Cloud & Networking Concepts is a plus

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website

Know someone who would be great for this job? Let them know here!

Fill in your details 

Not You?

Thank you

People Also Viewed

Sales Support Associate

Regular JR-123625 Singapore Singapore Singapore Sales Strategy and Operations Sales S4
Sales Support AssociateWho are we?Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and brin...

HR Shared Services Intern

Intern JR-123007 Singapore Singapore Singapore Intern Interns and Apprentices S1
HR Shared Services InternWho we areEquinix is the world’s digital infrastructure company. Digital leaders harness our trusted platform to bring together and interconnect the foundational infrastructure that powers their success.A career at Equinix...

Sales Support Associate

Regular JR-122691 Singapore Singapore Singapore Sales Strategy and Operations Sales S4
Sales Support AssociateWho are we?Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and brin...

Technicien Support IT

Regular JR-123582 Saint Denis France Saint Denis IBX Engineering Operations O5
Technicien Support ITEquinix, Inc. (Nasdaq: EQIX) exploite les centres de données qui offrent aux entreprises un lieu de fonctionnement fiable et d'échange sécurisé d'informations essentielles en Amérique du Nord, en Europe et en Asie-Pacifique. C...

Technicien Datacenter

Regular JR-123604 Saint Denis France Saint Denis IBX Technician Operations O3
Technicien DatacenterEquinix, Inc. (Nasdaq: EQIX) exploite les centres de données qui offrent aux entreprises un lieu de fonctionnement fiable et d'échange sécurisé d'informations essentielles en Amérique du Nord, en Europe et en Asie-Pacifique. C...

Techniker Facility Management (m/w)

Regular JR-123500 Frankfurt am Main Germany Frankfurt am Main IBX Engineering Operations O4
Techniker Facility Management (m/w)Arbeiten, wo das Internet zu Hause istEquinix verbindet weltweit mehr als 10.000 Unternehmen mit Partnern und Kunden über seine Hochleistungs-Rechenzentren mit dem weltweit größten Netzwerkangebot.Als globaler Ma...

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website

Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.