Sr. HR Business Advisor (Investigations)

Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Job Summary: This role will be part of our U.S. HR Advisory team and will lead resolution of complex employee relations matters, specifically investigations for the US, working closely with HR partners, leaders across the business, and Legal.  This role will be a critical Subject Matter Expert in Employee Relations and investigation matters.

Responsibilities

• Lead and complete investigations into complex employee relations matters and/or employee concerns

• Lead and facilitate resolution of employee relations issues (in partnership with our Legal team) to assist employees and managers in creating a productive, engaging work environment

• Documenting employee relations and investigation findings, providing updates and recommendations of next steps to a variety of stakeholders, including up to the Executive level

• Partner with the business in support of business and HR priorities

• Other responsibilities:

  • Assess employee performance challenges or development needs, recommend solutions, and coach managers on effectiveness

  • Communicate and coach managers in team effectiveness, and leadership development

  • Collaborate with business and HR partners on analysis and insights that may be relevant to investigations, employee relations issues and overall health of teams/organizations

Qualifications

• Bachelor’s degree in HR or related business field preferred

• Professional certification in HR preferred (PHR, SPHR)

• 7+ years HR generalist experience preferred

• Strong investigation experience with cases at multiple levels of the organization required

• Wide-ranging HR background required– demonstrated experience leading complex situations, creative problem-solving and strong influencing skills in a matrixed environment. Must have exceptional judgement and discretion

• Strong employee relations experience with issues specific to performance management and leaves of absence

• Coaching and counseling at manager and employee level experience required

• Experience conducting workplace investigations, demonstrating effective listening, probing and investigatory skills with the ability to synthesize data, identify root problems/causes, and recommend actions to resolution in partnership with Legal

• Proven track record of building strong relationships, based on trust and credibility, both within the Business and HR

• Experience supporting sales teams and working knowledge of sales compensation preferred

• Ability to lead and make decisions independently is expected

• Experience supporting multiple organizations and HR partners preferred

• Ability to meet deadlines, run shifting priorities with a sense of urgency and ability to work under tight deadlines is needed

• Excellent verbal and written communication skills required

• User level knowledge of HR Systems is critical – Workday experience a plus

• Facilitation skills desired

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.