Person, Clothing, Face, Female, Sleeve, Woman, People, Long Sleeve, Portrait, Smile

Sr. Business Systems Analyst

 

Sr. Business Systems Analyst

  • JR-123794
  • Frisco
  • Information Technology
  • Full time
Sr. Business Systems Analyst

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.   

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Job Summary: Partners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion.

Responsibilities

Business Requirements Analysis

  • Partners with business stakeholders to analyze, define and document business requirements for defined-scope enhancements, typically pertaining to a specific functional areas


Process Modeling and Design

  • Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniques


Stakeholder Management

  • Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope

  • Guides business and project delivery stakeholders through IT process and obtains relevant participation


Solution Design

  • Responsible for designing and documenting solutions within own track

  • Interacts with other track BSAs

  • Is an expert in the supported functional track

  • Is able to vet data models, technical designs and drive best practices


Documentation

  • Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts


Functional Design

  • Develops functional designs for specific functional areas for major enhancements or projects

  • Owns and evangelizes functional designs across cross functional groups

  • Ensures that functional designs meet business needs and are in line with the solution design

  • Keeps up to date with industry trends and vendor capabilities to produce robust functional designs


Architecture

  • N/A


Testing & Test Design

  • Owns specific modules in the application and develops test cases based on requirements and technical design

  • Defines test strategy and execution approach to test specific module of an application

  • Coordinates with stakeholders and obtains relevant signoffs

  • Clarifies defects, triage and coordinate resolution with engineering teams


Project Management

  • Manages enhancement and project releases for specific modules

  • Ensures delivery meets release goals


System Configurations

  • Develops mastery in configurations of specific module/modules of an application

  • Brings in best practices by keeping up-to-date with the technology and vendor products

  • Documents configurations for future use and training


Day to Day Support (Production Support)

  • Supports first level resources

  • Triages and troubleshoots issues

  • Works with various functions within GTS to ensure RCA is complete and SLAs are met


Training and Change Management

  • Works directly with functional SMEs and management team to coordinate SME training requirements and execution

  • Communicates status against key support issues


Vendor Management

  • Ensures vendor resources have appropriate workspace, system access, and tools

  • Manages / leads individual consulting resources as assigned

  • Understands vendor roadmaps

  • Manages feedback and escalations, negotiation, contract renewals

  • Conducts limited-scope vendor negotiations

  • Provides status against plans and escalates issues


Vendor & Application Technology Evaluation

  • Supports creation of vendor and application technology evaluation plans and presentations

  • May conduct research, pilot features and document and prepare recommendations for review

  • Conducts limited-scope vendor negotiations


Qualifications

  • 5+ years experience in analytics

  • Bachelor's in Information Systems, Business or related field

 

At Equinix, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #IamSafeIBelongIMatter culture transcends and informs all we do. In alignment with our culture, as well as our status as a U.S. federal contractor, as of December 8, 2021, Equinix will be mandating all US-based employees to be fully vaccinated for COVID-19. If you are unable to get a vaccine due to a medical condition, or sincerely held religious belief, Equinix will consider exemption requests as an accommodation. 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website

Know someone who would be great for this job? Let them know here!

Fill in your details 

Not You?

Thank you

People Also Viewed

Senior Data Center Technician IV

Regular JR-124505 Santa Clara California United States Santa Clara IBX Technician Operations O4
Senior Data Center Technician IV Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring...

Data Center Warehouse Specialist III

Regular JR-124442 Dallas Texas United States Dallas IBX Warehouse Support Operations S3
Data Center Warehouse Specialist III Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and b...

Tax Analyst

Regular JR-124452 Redwood City. Frisco California. Texas United States Redwood City. Frisco Tax Finance B2
Tax Analyst Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmente...

Recruiter (Contract)

Regular JR-120150 Burnaby. Toronto. Phoenix. Chicago. Seattle British Columbia. Ontario. Arizona. Illinois. Washington Canada. United States Burnaby. Toronto. Phoenix. Chicago. Seattle Talent Acquisition Human Resources B3
Recruiter (Contract) Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fr...

InfoSec Governance, Risk, and Compliance Intern

Intern JR-124324 Redwood City California United States Redwood City Intern Interns and Apprentices S1
InfoSec Governance, Risk, and Compliance Intern Who we are  Equinix is the world’s digital infrastructure company—and Forbes has named us one of the Fastest-Growing Technology Companies in America. We fast-track our customers’ digital advantage—a...

Customer Success Manager - Global Accounts

Regular JR-124454 Querétaro Mexico Querétaro Customer Success Management Customer Success B3
Customer Success Manager - Global Accounts Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify...

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website

Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.