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Solution Architect - Edge Specialist

 

Solution Architect - Edge Specialist

  • JR-123450
  • Sydney
  • Melbourne
  • Sales
  • Full time
Solution Architect - Edge Specialist

The Edge Specialist is a Technical Presales function that works to help Equinix clients and prospects understand, adopt and use Equinix’s portfolio of Edge products on the Equinix Platform.     

It is a highly collaborative role, supporting the Sales and Channel teams and working closely with the Global Solution Architect to translate customer pain points into business outcomes.  The Edge Specialist will need to be able to support the presales process, from requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration. 

The ideal candidate should possess an extensive technical breadth - with relevant experience in the IT industry - in designing infrastructure and networking to support modern IT systems.  

This role will be primarily focused on the adoption of networking services and compute infrastructure within the Australian market. 

Responsibilities 

Sales Support 

  • Support the sales and channel communities, as well as their customers, with the adoption of Edge Services 

  • Illustrate the value of these services to customers and partners through enablement sessions, technical workshops and demos 

  • Distil complex products into customer outcomes which can be easily articulated to sales and customers 

  • Understands customer business value and able to translate business challenges and requirements into solutions 

  • Proactively developing and maintaining relationships with customer and partner key stakeholders 

  • Helps to develop Edge product portfolio use cases 

  • Liaise with Equinix internal key stakeholders to ensure seamless solution implementation of Edge Products 

Expertise 

  • Strong domain level understanding of: 

  • Data centre networking and software-defined networking constructs 

  • Compute infrastructure, including virtualisation, containers and storage 

  • Right-sizing environments based on a set of requirements 

  • Knowledge of: 

  • Public cloud infrastructure 

  • Modern software development methodologies, supporting DevOps, CI/CD efforts, as well as Infrastructure design and development. 

  • Software Defined Infrastructure, including automation & configuration management solutions. Some examples include – Terraform, Kubernetes, Puppet, Chef, Cloud Formation & Openstack. 

  • Containers, Hypervisors and Virtualisation technologies, Storage technologies 

  • Familiarity with relevant technical industry topics through training, reading, research and collaboration 

  • Good understanding of business processes contributing to successful sales and implementation of IT solutions 

  • Relevant industry certifications 

  • Team player and occasional leader (by influence) 

  • Sufficient level of organizational awareness, both inside Equinix and with customers 

  • Inquisitive with a desire to learn new and emerging technologies 

Collaboration 

  • External   

  • Key customer stakeholders up to senior management level 

  • Technology providers and peers in the industry 

  • Internal 

  • All teams centred around the customer (sales, sales support, customer care, NetOps regional product, regional channel, etc.) 

  • Leads engagements with colleagues internationally to drive global solutions 

  • Collate customer feedback on our Edge Services and interface with Product and Global Principals to ensure that our roadmap alignment 

  • Drive activities with Global Technical Sales team members to share findings, document knowledge and improve customer experience and consumption 

Impact 

  • Significant experience presenting to technical and business audiences across enterprise, network, and cloud domains 

  • Be a trusted advisor in the technical domain to the Sales team, as well as global customers and partners 

  • Occasionally represent Equinix as Subject Matter Expert in industry areas and/or aspects of Platform Equinix's edge portfolio. 

  • Is engaged with stakeholders inside and outside of Global Technical Sales to improve experience and consumption of Equinix's edge portfolio 

  • Actively look for opportunities both within the team companywide to share knowledge and improve the way that we do things 

  • Actively participates in technology forums, speaks at events, publishes and has regional exposure at a minimum. 

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

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