The Edge Specialist is a Technical Presales function that works to help Equinix clients and prospects understand, adopt and use Equinix’s portfolio of Edge products on the Equinix Platform.
It is a highly collaborative role, supporting the Sales and Channel teams and working closely with the Global Solution Architect to translate customer pain points into business outcomes. The Edge Specialist will need to be able to support the presales process, from requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.
The ideal candidate should possess an extensive technical breadth - with relevant experience in the IT industry - in designing infrastructure and networking to support modern IT systems.
This role will be primarily focused on the adoption of networking services and compute infrastructure within the Australian market.
Support the sales and channel communities, as well as their customers, with the adoption of Edge Services
Illustrate the value of these services to customers and partners through enablement sessions, technical workshops and demos
Distil complex products into customer outcomes which can be easily articulated to sales and customers
Understands customer business value and able to translate business challenges and requirements into solutions
Proactively developing and maintaining relationships with customer and partner key stakeholders
Helps to develop Edge product portfolio use cases
Liaise with Equinix internal key stakeholders to ensure seamless solution implementation of Edge Products
Strong domain level understanding of:
Data centre networking and software-defined networking constructs
Compute infrastructure, including virtualisation, containers and storage
Right-sizing environments based on a set of requirements
Public cloud infrastructure
Modern software development methodologies, supporting DevOps, CI/CD efforts, as well as Infrastructure design and development.
Software Defined Infrastructure, including automation & configuration management solutions. Some examples include – Terraform, Kubernetes, Puppet, Chef, Cloud Formation & Openstack.
Containers, Hypervisors and Virtualisation technologies, Storage technologies
Familiarity with relevant technical industry topics through training, reading, research and collaboration
Good understanding of business processes contributing to successful sales and implementation of IT solutions
Relevant industry certifications
Team player and occasional leader (by influence)
Sufficient level of organizational awareness, both inside Equinix and with customers
Inquisitive with a desire to learn new and emerging technologies
Key customer stakeholders up to senior management level
Technology providers and peers in the industry
All teams centred around the customer (sales, sales support, customer care, NetOps regional product, regional channel, etc.)
Leads engagements with colleagues internationally to drive global solutions
Collate customer feedback on our Edge Services and interface with Product and Global Principals to ensure that our roadmap alignment
Drive activities with Global Technical Sales team members to share findings, document knowledge and improve customer experience and consumption
Significant experience presenting to technical and business audiences across enterprise, network, and cloud domains
Be a trusted advisor in the technical domain to the Sales team, as well as global customers and partners
Occasionally represent Equinix as Subject Matter Expert in industry areas and/or aspects of Platform Equinix's edge portfolio.
Is engaged with stakeholders inside and outside of Global Technical Sales to improve experience and consumption of Equinix's edge portfolio
Actively look for opportunities both within the team companywide to share knowledge and improve the way that we do things
Actively participates in technology forums, speaks at events, publishes and has regional exposure at a minimum.
You're now being redirected to the application website
Fill in your details
You're now being redirected to the application website
Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
A one-time (for each page view) session cookie to provide protection against a security attack called "Cross-site scripting (XSS)". This cookie is mandatory, short lived (one page interaction) and contains no candidate personally identifiable information.
A permanent long lived cookie that is associated with your device. This is used to associate your candidate actions to your CRM record.
A temporary session cookie (lasts for 20 minutes after your last interaction). This is used to associate your candidate actions into "visits or sessions" and is recorded against your CRM record. This includes location data (city, country) which allows us to provide more localised and relevant job recommendations and other career related content.