Software Engineer – ServiceNow

Who are we? 

Equinix is the world’s digital infrastructure company, operating 240 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary:  

We are looking for a strong leader with extensive experience in ServiceNow platform, thinks outside-the-box on architecture and develop reliable, quality solutions. A problem solver and effective communicator in our engineering team  

What you will be doing

Requirements Analysis

• Reviews, analyzes and gives feedback on requirements/functional designs

• Attends and engages in scrum meetings

Software/Application Architecture

• Participates or leads architectural review process

Software Design

• Designs for larger enhancements, projects and cross system/functional enhancements

• Conducts design reviews, provide technical leadership

Software Development

• Develops and maintains code for larger enhancements, projects and integrations

• Follows and proposes design and coding standards and processes

• Fixes defects and participates and conducts peer code review

• Conducts code performance analysis, tuning and review

• Develops unit test strategy and runs automated tests

Qualifications and Experience

• Bachelor's in Computer Science or Computer Engineering

• Required English communication skills

• Bachelor's/Master’s Degree in Computer Science or Technology or equivalent field

• 5+ years of on development experience in IT Industry

• 3+ years of hands-on development experience in ServiceNow

• Strong knowledge and experience in ServiceNow ITSM

• Preferred - experience in ServiceNow Customer Service Management (CSM)

• Preferred - certified in ServiceNow Customer Service Management

• Hands-on experience in customization of ServiceNow workflows

• Experience in design, development of integrations with ServiceNow

• Preferred experience with ServiceNow Portal, widget, AngularJS, JavaScript

• Experience with PowerShell, JSON, REST and SOAP, business rules, script includes, client scripts, UI pages

• Experience with MID server and direct/Scripted web services

• Experience with ServiceNow development, administration, and configurations

• A big plus - ITOM, Discover, CMDB experience

• ITIL v3, Application Developer certification preferred

• Strong communication, analytical and interpersonal skills

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.