Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. With Equinix Metal, customers can rapidly deploy automated single-tenant infrastructure and interact with 2,000+ networks and 3,000 cloud and service providers. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
In this role, you will form one of the three key pillars of one or more product teams in the Equinix Metal product organization, working alongside product managers and engineering technical leads to help drive a low to no code discovery process. You’ll be expected to learn our design system, learn our products, understand our various critical user and partner personas, and then work to design amazing, thoughtful product experiences for them. You’ll also be expected to leverage your product design skills to help the team ask the right questions about usability and leverage low and high-fidelity mockups to help quickly understand and better assess potential usability and value risks inherent in the ideas the team is exploring. Rapid iteration leveraging quick constructive feedback in the relentless pursuit of optimized, frictionless user experiences for the category-defining Equinix Metal product is what this role is all about.
Works as a core member of one or more product teams, alongside a product manager and technical lead in each case, to help assess and address usability risk for various ideas being pursued in the ideation / discovery phase of the product process
Interacts with stakeholders to determine requirements and set expectations of UX deliverables based on scope, level of efforts, timing
Applies critical thinking to a variety of sophisticated user problems, considering user needs, business objectives, and technical constraints
Develops a range of UX deliverables, including user journey maps, task flows, information architecture (IA) diagrams, design studies, wireframes, interactive prototypes, high-fidelity interface mockups, documentation using industry-standard tools
Leverages Design Thinking methodologies to build shared understanding and buy-in on user “jobs to be done” and the downstream UX investment to support those “jobs”
Can identify and communicate user mental models for associated feature sets supporting the core focus of products and services within her/his assigned area
Determines need for prototyping efforts, based on functional complexity and requirement specifics
Collaborate with UX Research Team to identify research needs for projects and learning objectives for research investments
Partner cross-functionally (PM, UX Researchers, Engineers, UX Content Writers, and other designers) to apply user research insights in designs as needed
Creates user scenarios and stories to coordinate with cross-functional Designs organization and categorization of schemas within an information system
Ensures navigational consistency across multiple complementary sites and/or applications
Designs an information space and use customer-centric language to facilitate task completion and intuitive access to content
Executes interaction design as a part of a multi-disciplinary team
Creates and proposes prototyping standards and toolsets
Socializes prototypes via design reviews within the UX Organization to ensure alignment across the ecosystem and adherence with our design system patterns and components
Socializes design deliverables and specifications with stakeholders and cross-functional teams to ensure understanding and adoption
Can act as an internal UX SME for other internal or third-party projects, to ensure design consistency and sharing of best practices
Strong collaborator who can promote communication and teamwork to play a proactive role to explore, ideate, validate, and socialize solutions
7+ years of professional UX Design
Bachelor's degree required
Master’s degree in HCI, Interaction Design or related field of study is highly preferred
5+ years of product design work for enterprise software products and services
5+ years of experience using Figma, Sketch, Miro and InVision or similar
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer (U.S.)).
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