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Senior User Experience Designer

 

Senior User Experience Designer

  • JR-126724
  • Remote
  • Bangalore
  • Product
  • Full time
Senior User Experience Designer

Who are we? 

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

  

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.   

  

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.  

 

About Equinix & Data Centers (IBXs)  

Founded in Silicon Valley in 1998 as a vendor-neutral multitenant data center, we chose a name that reflected our company’s focus on Equality, Neutrality, and Internet eXchange—Equinix. Equinix 101 Video (https://youtu.be/cEywrVOO3Oc) 

If you live in or visit a major metropolitan city (https://www.youtube.com/c/equinix/playlists?view=50&sort=dd&shelf_id=9), you have probably passed an Equinix Data Center. Today our 220+ data centers are in 60+ markets on five continents. Inside a Data Center, there are a variety of people working together to serve customers. Take a peek inside (https://youtu.be/li2gNzpFaD0

 

Data Center Experience (DCX) 

This role will be on the centralized DCX design & research team. DCX covers the user experience of teams that work inside our 220+ Data Centers. That includes Technicians, Engineers, Security Officers, and Visitors. DCX also covers the experiences of Incident Responders, Capacity Planners & DC Design and Construction teams. These users on custom applications on touch devices. It is an exciting opportunity to design and research for unique experiences such as 2D/3D maps, and responsive mobile experiences. We have direct access to our users. 

 

Responsibilities: 

 

Information Architecture 

  • Designs organization and categorization of schemas within an information system 

  • Develops navigation structures to support proper wayfinding 

  • Ensures navigational consistency across multiple complementary sites and/or applications 

  • Structures and classifies sites and applications to help people find and manage information 

  • Designs an information space to facilitate task completion and intuitive access to content 

 

Interaction Design 

  • Develops a range of UX deliverables, including task flows, information architecture (IA) diagrams, design studies, wireframes, and high-fidelity interface mockups. 

  • Provides line-level creative direction for a particular functional domain of responsibility. 

  • Leads, presents, defends and articulates design work in design reviews with colleagues and stakeholders 

  • Executes interaction design as a part of a multi-disciplinary team 

  • Researches interaction design trends Visual/UI Design 

  • Leads concepting and development of design systems 

  • Oversees development of style guides, and ensures ongoing completeness and relevance 

  • Socializes design specifications and style guides with stakeholders to ensure understanding and adoption 

 

UX Strategy 

  • Applies critical thinking to a variety of complex user problems, taking into account user needs, business objectives and technical constraints 

  • Can act as an internal UX SME for other internal or third-party projects, to ensure design consistency and sharing of best practices Prototyping 

  • Creates and proposes prototyping standards and toolsets 

  • Determines need for prototyping efforts, based on functional complexity and requirement specifics 

  • Socializes prototypes via design reviews or 1:1 usability sessions 

 

User Research and Usability 

  • Researches, designs, and proposes user research plans across a particular functional domain of responsibility 

  • Determines user research methodologies to optimize data collection 

  • Interacts with stakeholders to determine requirements and set expectations 

  • Creates user scenarios and stories to coordinate with other teams · Leads user research sessions 

  • Analyzes research results to inform design and development 

  • Presents results to stakeholders 

 

Qualifications: 

  • Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 7+ years of experience working in product or service design. 

  • OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 6+ years of experience working in a product/software environment.  

  • OR equivalent experience (e.g., experience using design thinking to solve problems).  

  • A strong portfolio, both in terms of demonstrating your experience (strong UX, IxD, and Visual Design skills) and as an example of your ability to create a compelling design presentation and be indicative of problem-solving, creative thinking, and the delivery of solid end-to-end scenarios.  

  • Proficiency with Figma, Adobe XD, Illustrator, Photoshop (or equivalent design tools).  

  • Ability to work on early design concepts, and prototypes as well as, fit and finish, from an E2E design standpoint. Enthusiasm for an iterative design process that is human-centered.  

  • Good knowledge of web standards and accessibility guidelines in making software experiences inclusive to all.  

 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.​ 

 

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.