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Senior ServiceNow Architect

 

Senior ServiceNow Architect

  • JR-128119
  • Sunnyvale
  • Frisco
  • Information Technology
  • Full time
Senior ServiceNow Architect

Equinix is the world’s digital infrastructure company, operating 240 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Responsibilities

  • Serve as primary technical point-of-contact for the ServiceNow Corporate platform and as the face of the engineering team.
  • Define, at an architectural and design level of detail, technical solutions aligned with the business problems and ServiceNow implementation best practices.
  • Responsible for defining and executing governance framework and controls around platform architecture and development best practices.
  • Monitor engineers work, and own overall quality and delivery of development
  • Advise and provide support on technical solutions
  • Manage all aspects of application development, including design, coding, debugging, testing, troubleshooting, and documenting systems, query optimization, and report-writing.                
  • Experience with implementing integrations with ServiceNow ITSM, ITOM, Discovery and Core module (Incident, MIM, Problem, Knowledge, Change, ESS), Security Incident Response, HRSD
  • Experience with ServiceNow for custom application design and implementation
  • Create and execute development plans as appropriate to meet changing needs and requirements.
  • Knowledge of ITIL V3/V4 processes and hands-on with ITIL process implementation.
  • Experience working in Agile scrum methodology of delivery.


Qualifications

  • 5+ years’ experience in ServiceNow application development
  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems preferred or demonstrated work experience.
  • Experience with ServiceNow ITSM products.
  • Proven experience on ServiceNow Platform with an in-depth understanding of ServiceNow architecture.
  • Experience with documentation software (e.g., Microsoft Word, Excel, Project, PowerPoint, Miro, Lucid Chart).
  • Experience with IT systems and technology platforms.
  • Adapts quickly in a fast-paced environment.
  • Proven ability to consult as a key technical resource leading the development and delivery of ServiceNow solutions.
  • Knowledge of ITIL, minimum Foundation and/or CSDM, Common Service Data Model.
  • Proficient in: ITSM.
  • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS,
  • ServiceNow Certified System Administrator
  • Strong scripting skills in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
  • Experience implementing systems using the Agile/Scrum methodology.

Equinix is an Equal Employment Opportunity and Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.  (Equal Opportunity / AA / Disabled / Veterans Employer).

View additional Equal Employment Opportunity information here.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.