Who are we?
Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
This role can be based in any one of our Australia office locations.
Responsible for flawless deployment and ongoing support of all network infrastructure including core and edge routers, firewalls, load-balancers, switches, DWDM systems, and any other related network infrastructure.
Work alongside other ops team members to stand up new racks, configure switches, run cables as necessary, and provide local support for network issues.
Provide technical support to the sales and customer engagement team for customer related issues.
Troubleshoot and resolve escalated network issues.
Strong understanding of the OSI model and how it relates to troubleshooting.
Work with various vendors to deploy, maintain, and troubleshoot internet transit issues
Strong optical networking design/troubleshooting experience.
Ability to work closely with internal and external (customer/partner) organizations in implementation and troubleshooting scenarios.
Participate in schedule rotation and work off hours for various projects/maintenance as required.
Education: College degree or equivalent work experience.
Experience: 8 or more years working on large scale service providers or cloud hosting networks.
Network hardware: Juniper, Arista, Cisco, and various firewall appliances
Strong understanding of Unix based operating systems
Programming experience with languages and data models such as: Bash,Python, Perl, JSON, and YAML
Network Automation experience with Ansible
Understanding of revisioning systems such as GIT
Network protocols/technologies: BGP, EVPN, VXLAN, MPLS, ISIS, IPv4/6, MST/PVST, and many others.
Strong organization and time management skills.
Impeccable verbal and written communication skills.
Familiar with local marketplace, companies and the community within the assigned region.
A strong understanding of customer service.
Must be self-motivated and disciplined.
Useful additional Skills:
Hardware, Infinera or other DWDM systems.
Experience with ticketing systems such as Jira
Experience with DNS, RadB, and IPAM systems
Experience with network monitoring SaaS applications such us Kentik and Catchpoint
Certifications: CCNP, CCDP, CCIE, JNCIE, JNCP, ACE-A or other industry certifications
Edge Metal core values:
The entire Edge Metal team lives by a common set of core values. These are embedded in our approach to the market, our customers, and how we work with each other. We expect new members of the team to show evidence of this and help drive our culture and values across our ecosystem.
Our core values are:
Excited about leading our industry
Driven, ambitious and persistent
Find creative solutions to hard problems
Effective at getting things done the right way
Community minded and do the right thing
Passionate about building a better internet
High motivation to succeed
Aptitude to learn about technology
Willingness to take measured risks
Equinix Metal is an Equal Opportunity Employer
Task and duty breakdown
Monitoring and analysis of network statistics, logs, and notifications
Troubleshooting, isolation, and corrective action on detected/reported customer and/or internal systems network connectivity
Root cause analysis of customer impacting connectivity issues and outages
Configuration deployment of all network equipment for infrastructure expansion and new services
Coordination with vendors in turning up new internet facing ports as well as inter-data center connectivity
Traffic engineering of Internet Transit, Internet Exchange, and global backbone traffic to ensure optimal routing and performance globally (arch?)
Establish relationships with other networks on the internet for mutual peering arrangements to improve customer experience while maintaining opex and capex targets (arch?)
Develop, test, and maintain implemented tooling and stability of automation code
Software maintenance of network infrastructure to reduce defect exposure and ensure optimal systems stability (architecture focused?)
Monitor operating metrics and develop ways to improve
Provide technical guidance and educate team members and coworkers on development and operations
Brainstorm for new ideas and ways to improve development and service delivery
Consult with peers for feedback during testing stages
Build, maintain, and monitor configuration standards
Maintain day-to-day management and administration of projects
Document and design various processes; update existing processes
Follow all best practices and procedures as established by the company
You're now being redirected to the application website
Fill in your details
You're now being redirected to the application website
Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
A one-time (for each page view) session cookie to provide protection against a security attack called "Cross-site scripting (XSS)". This cookie is mandatory, short lived (one page interaction) and contains no candidate personally identifiable information.
A permanent long lived cookie that is associated with your device. This is used to associate your candidate actions to your CRM record.
A temporary session cookie (lasts for 20 minutes after your last interaction). This is used to associate your candidate actions into "visits or sessions" and is recorded against your CRM record. This includes location data (city, country) which allows us to provide more localised and relevant job recommendations and other career related content.