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Senior Manager, Transformational Initiatives

 

Senior Manager, Transformational Initiatives

  • JR-131765
  • Toronto
  • Redwood City
  • Tampa
  • Frisco
  • Ashburn
  • Seattle

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  • Operations
  • Full time
Senior Manager, Transformational Initiatives

Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Job Summary

The Senior Manager, Transformational Initiatives supports the strategy, execution and delivery of programs that seek to materially shift the trajectory of our business. Reporting to and partnering with the Lead for the transformational/critical initiative this role will serve as lead for one or more of the initiative’s workstreams, and will help frame issues, build options, and drive decisions.    

Responsibilities

  • Initiative design: Based on the target business outcome desired, develop initiative scope and underlying work stream and identify clear owners and milestones and timeline

  • Execution and monitoring: Lead cross-functional stakeholders in the implementation process and get feedback on what’s working vs. not and adapt as needed

  • Issue framing and resolution: Understand issues facing the program, identify the root cause and articulate it in an actionable way, frame options to resolve it, and drive the decision on those options with the relevant stakeholders

  • Drive efficiency across workstreams to avoid duplicative/conflicting efforts

  • Address program and interpersonal conflict head-on and tactfully

  • Seeks and takes council from senior leaders to analyze complex problems per feedback and develop recommended action

  • Facilitates diverse groups in process workshops and design sessions 

Qualifications

  • Background in digital (software) industry including a working understanding of product implementations, go-to-market and user experience

  • Strong technical understanding with demonstrated ability to participate in product development and API discussions

  • Experience managing complex, enterprise-wide transformational programs that touch on various areas of the business and deliver high impact/ROI

  • Ability to think through & manage around potential upstream and downstream impact (including customer experience process and UI design)

  • Understanding of the linkages between business, policies, processes, products, and behaviors/mindsets; identifies integration risks and cross functional dependencies proactively and quickly implements mitigation plans

  • Experience and understanding of customers’ and employees’ view of the business

Skills and Attributes

  • Focus on execution and results: establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results

  • Self-starter: comfortable with ambiguity and understands complex business problems and drives understanding, consensus, and resolution

  • Opposite of conflict averse: candid, balancing empathy and kindness

  • High EQ: budding influential change-leader who can actively listen, challenge the status quo while build followership and support by bringing people along

  • Strategic and operational mindset

  • Resiliency in the face of challenge: Ability to lead teams through difficult situations and pressures

The targeted pay range for this position in the following location is / locations are:

  • San Francisco, CA / Bay Area:  $120,000 to $216,000

  • California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state:  $112,000 to $202,000

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

NON-SALES ROLES

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Company benefits for the U.S. are subject to eligibility requirements and include Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, leave of absence and disability benefits, paid time off, holidays, and more.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.  (Equal Opportunity / AA / Disabled / Veterans Employer (U.S.)).

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